Pro Collision of West Michigan Inc.

My Experience - 5.0/5.0 -

I'm satisfied with the repairs done to my car. It looks great, I appreciate they gave me a loaner car while my car was being repaired. It was done very quickly, I'm a satisfied customer. I would recommend them to my friends & family.

My Experience - 5.0/5.0 -

Please thank everyone for their dedication in a job well done on all my vehicles that I have brought you bless you all !

Likely to Recommend - 5.0/5.0 -

Very pleased overall

Repair Quality - 5.0/5.0 -

Dear ProCollision friends, we are still Super Satisfied ! We give you an 11 ! Keep up the good work ! All our Best, the Wielands.

Customer Service - 5.0/5.0 -

Again a 10 !All You guys are simply the Best

Returned Clean

My Experience - 5.0/5.0 -

They went above and beyond - they replaced the parts affected by the deer running into my car, plus they took out all of my other multiple dings and dents on the car from over the years, along with removing a large abrasion on 1 of my wheels that I had since I bought the car in 2017. The changes were so dramatic, that I almost didn’t recognize my car! Also, they totally cleaned/vacuumed the interior! They are awesome! I’m so glad I chose them to fix my car!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Kept communicating, service was quick, and the vehicle was nice and clean. Appreciate everything, would definitely recommend your shop.

Likely to Recommend - 5.0/5.0 -

Would recommend to anyone.

Repair Quality - 5.0/5.0 -

The work on my truck was excellent, the service was great and staff we very nice s well as accommodating. Great job!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were absolutely perfect from the first phone call to returning my vehicle. They also detailed inside for me!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would highly recommend Pro-Collision and would positively rave about them.

Repair Quality - 5.0/5.0 -

Service was outstanding. My car was returned very clean and washed. Service was completed within estimated completion time. I especially liked the text updates on status. This is something no other place does and is a key differentiator for the car service field.

Customer Service - 5.0/5.0 -

Team was very friendly, polite, and fully explained what needed to be done and the estimate.

Returned Clean

My Experience - 5.0/5.0 -

Amazing job! Work was completed right when they said it would be. Rental worked out lovely and they even detailed/cleaned the exterior and interior. Was not expecting that and was a really great surprise! Will be returning for any future car issues

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing job! Handled all repairs exactly as stated and kept to their timeline. The rental worked out perfectly and on pickup even had the exterior and interior cleaned and detailed! Something i definitely didn't expect. Will be returning for any future repairs!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did excellent work and were very quick. The detailing was a surprise so thank you for that! Would definitely come back for future repairs!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They couldn't have been more helpful! I received texts with updates, they finished in way less time then they quoted and did an excellent job. I am so glad to have found Pro-Collision!! A million thanks.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Damage was repaired perfectly, team worked quickly with my offending party's insurance to get my issues taken care a week ahead of schedule.

Customer Service - 5.0/5.0 -

All personnel that I interacted with were professional and realistic about information about turnaround times

Returned Clean

My Experience - 5.0/5.0 -

Great job!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I'm very satisfied with the work that was done on my Traverse. I appreciate it!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very friendly and efficient. Kept me informed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication and very efficient

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very friendly and accommodating

Returned Clean

My Experience - 5.0/5.0 -

From my phone calls to you working with the insurance company to checking in into getting the loaner not to mention the main reason of the work that was done to repair. My car was excellent and I am so appreciative. Thank you very much. Kathy Choryan.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

The repair looks great and blends perfectly with the rest of the car!

Repair Quality - 5.0/5.0 -

They did a great job.

Customer Service - 5.0/5.0 -

They were helpful and kind and kept me informed.

My Experience - 5.0/5.0 -

Always great work and great service!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very quick service and all professional, happy to work with

Customer Service - 5.0/5.0 -

Always informative and current with updates during the whole process

My Experience - 5.0/5.0 -

Everyone was very kind. The service was fast and I loved that my car was detailed. Everything looks great and the loaner car was very nice and convenient!

My Experience - 5.0/5.0 -

had an excellent experience with [Collision Center Name]. Their communication was outstanding from start to finish—they kept me updated every step of the way and made the entire process incredibly smooth. The The repair work done on my wife’s vehicle was truly top-notch; her vehicle looks better than ever. It was an easy, stress-free experience, and we highly recommend them to anyone needing collision repairs.