Procolor Collision Greensboro West

4.8 (473reviews)
96%
3125 Spring Garden Street,  Greensboro,  NC  27407
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Shop AssistantSparkles

In operation 9 years.

ProColor Collision Greensboro West, formerly Phoenix Body and Paint, is your local full-service auto body repair shop. We are the only independently owned OEM certified facility in the Greensboro area. Our technologically forward facility is equipped with advanced, innovative equipment and staffed with I-Car trained technicians, known for their excellence in collision repair. We offer collision, refinish, scratch, dent, frame and unibody repair, vehicle diagnostic scanning and calibrations, towing service, paintless dent repair, aluminum repair, hail damage, classic vehicle restoration, vehicle interior detailing, and full paint work. Working with all insurance providers on all steps of the claim, ProColor Collision Greensboro West provides their customers with quality repairs and a hassle-free experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (473)

Likely to Recommend

But I would have to warn them that it may take a while because you are inundated with cars from State Farm and Geico

Repair Quality

Customer Service

Buddy was very friendly and unprofessional

Returned Clean

My Experience

My truck came out better than new. The process kept me updated and they beat their own schedule by a day. The work is perfect - it looks brand new! Russ & his team were incredibly professional and knowledgeable.

Likely to Recommend

Repair Quality

On time and done perfectly. The estimated time was really quick but they even beat it by a day. They worked with the insurance company without a single problem and everything worked out so well!

Customer Service

Returned Clean

My Experience

Some of the sensors were not calibrated but I had to leave to come back to Texas. Now I'm trying to find someone to fix it in Victoria, Texas (there's no Mazda dealer in town now) and to get State Farm to pay for it. They think it wasn't due to the accident. However, the body work was done perfectly as far as I can tell.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Everything was looking good Thank you😀

Likely to Recommend

Repair Quality

Everything looks good on my car. Thank you.

Customer Service

Everything look good on my car thank you

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

The paint job is spot on. However, not all was done with such care. Parts were flimsily installed and, for some reason the lock on the driver side door makes a strange noise despite the repairs being done to the fender. Additionally, a headlight was replaced even though it had no prior damage. This now makes the headlights look uneven as one is weathered. I wish that either both or none were replaced.

Customer Service

The wait for the service felt long. But the staff was extremely friendly and respectful otherwise.

Returned Clean

My Experience

They really took good care of my car. It looked brand new. The employees were kind and courteous. They kept me informed as to what they were doing. I would highly recommend ProColor!

Likely to Recommend

Repair Quality

ProColor did a fantastic job with my car! The staff was kind and courteous. I would recommend them to anyone! Great job!

Customer Service

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My Experience

Likely to Recommend

Oh yes, I will

Repair Quality

Bravo. Professionnal

Customer Service

The best

Returned Clean

My Experience

The team is knowledgeable and courteous. Not unwilling to discuss concerns and answer questions. I thought the timeline of my repair was excellent not knowing how long a repair would take.

Likely to Recommend

Repair Quality

The work ordered was done nicely, however there was a piece I wanted to replace in which you committed to ordering. I did check several weeks later to see if the piece came in and you said you were still waiting. That was some time ago and no one ever got back to me. My impression, you don't want to be bothered after the fact.

Customer Service

My Experience

Thank you for taking care of me

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work done on my car was great and the service was fast and people very nice didn’t mind answer my questions

Likely to Recommend

Repair Quality

Great service will recommend to all my friends

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Nice greeting. Loved the text updates. Efficient sign out.

Customer Service

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Repair Quality

Customer Service

Communication was great, they kept me updated the entire time on the status of my vehicle

Returned Clean

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Returned Clean