Procolor Collision Yucca Valley

4.5 (538reviews)
90%
54463 Twentynine Palms Hwy,  Yucca Valley,  CA  92284
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Shop AssistantSparkles

In operation 8 years.

10+ Years in the automotive repair business, We meet by accident, in business to save lives. ProColor Collision Yucca Valley is an OEM-certified auto body repair shop with a reputation for providing excellent customer service and high-quality collision repair services. Car accidents are stressful, but getting your vehicle repaired doesn’t have to be. Our team of body shop technicians continuously keep pace of the latest standards and technologies in auto repair, while our customer service team takes care of the claims process with your insurance company. Choose the team at ProColor Collision Yucca Valley for all your vehicle repair and restoration needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (538)

Likely to Recommend

Repair Quality

When we receive the car back, it was in like new condition and I really appreciated that. I also appreciated the communication from Taylor as we went through the process. She did a great job of keeping us updated and letting us know what was going on. The car was completely cleaned and that was a nice touch on pick up! Thank you very much

Customer Service

Taylor was great. She called often especially towards the end of the process to keep us updated as we tried to get a technician out to finish the last things on the car.

Likely to Recommend

Repair Quality

You went above and beyond for my repairs. They look amazing!!

Customer Service

Easy to talk to and answers every question you have.

Likely to Recommend

Repair Quality

Excellent staff

Customer Service

My Experience

They ordered the wrong part and ended up having my car for an extra week as a result. Then, when I called and spoke to a supervisor, I was promised it would be ready on Friday because my rental coverage was going to end on Friday. When I came in Friday, they tried to tell me it wasn’t going to be ready until Monday. I unfortunately had to get a little salty in order to get my car as promised. When a company makes an error, you don’t put the person you wronged in line behind the other customers. You prioritize their work to make it right

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff were very responsive and kept me well informed throughout the repair, which I really appreciated. However, when I got my car back, the tire pressure warning light was on. I've since added air to the tires, but the light is still on, so I suspect the sensor may have been affected when the wheels were handled. I

Customer Service

The staff were very responsive and kept me well informed throughout the repair, which I really appreciated. However, when I got my car back, the tire pressure warning light was on. I've since added air to the tires, but the light is still on, so I suspect the sensor may have been affected when the wheels were handled.

Returned Clean

Likely to Recommend

Repair Quality

While there was a slight delay in completing the work, the work itself was excellent, and the people kept me updated and worked well with my insurance and the rental car co.

Customer Service

My Experience

We've had multiple accidents repaired by ProColor. The work is excellent and the vehicle looks like new on completion of their work. Ease of scheduling and regular updates while work is being completed are greatly appreciated.

Likely to Recommend

Repair Quality

Great service and work! Definitely recommend if you need work done on your car.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was satisfied with the actual repairs to my vehicle, but unfortunately, the customer service afterward was disappointing. When I picked up my car, I noticed my iPhone charger was missing and immediately brought it to the attention of the woman in the office. She said she would look into it and followed up a few days later saying she hadn’t forgotten about me and would speak with management. After that, I never heard back. I even sent a follow-up email a week later and received no response. It’s not about the cost of the charger—it’s the lack of follow-through. Something was missing from my vehicle while it was in their possession, and I expected the situation to at least be addressed. The repair work was good, but I recommend removing all personal belongings before leaving your vehicle here.

Repair Quality

I was satisfied with the actual repairs to my vehicle, but unfortunately, the customer service afterward was disappointing. When I picked up my car, I noticed my iPhone charger was missing and immediately brought it to the attention of the woman in the office. She said she would look into it and followed up a few days later saying she hadn’t forgotten about me and would speak with management. After that, I never heard back. I even sent a follow-up email a week later and received no response. It’s not about the cost of the charger—it’s the lack of follow-through. Something was missing from my vehicle while it was in their possession, and I expected the situation to at least be addressed. The repair work was good, but I recommend removing all personal belongings before leaving your vehicle here.

Customer Service

I was satisfied with the actual repairs to my vehicle, but unfortunately, the customer service afterward was disappointing. When I picked up my car, I noticed my iPhone charger was missing and immediately brought it to the attention of the woman in the office. She said she would look into it and followed up a few days later saying she hadn’t forgotten about me and would speak with management. After that, I never heard back. I even sent a follow-up email a week later and received no response. It’s not about the cost of the charger—it’s the lack of follow-through. Something was missing from my vehicle while it was in their possession, and I expected the situation to at least be addressed. The repair work was good, but I recommend removing all personal belongings before leaving your vehicle here.

Likely to Recommend

Highly recommended

Repair Quality

Excellent service

Customer Service

Professional and friendly

Likely to Recommend

Repair Quality

The repairs were made in a timely manner, the work was done well, the office personnel and mechanics did a great job. Thank you for having Pro color available to help us

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a lovely job.

Customer Service

Taylor is a sweetheart and knows her stuff.

Returned Clean

My Experience

My Experience

Outstanding employees provided great service and support. The woman who was running the office is an incredible asset to your company.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

All damages have completely disappeared. Pro Color gave me daily updates

Likely to Recommend

Repair Quality

All damage has been repaired car looks like new appreciated the daily update

Customer Service

Professional, helpful with daily updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service