Professional Auto Body & Paint Inc

5.0 (542reviews)
100%
6380 NE Alberta St.,  Portland,  OR  97218
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Shop AssistantSparkles

In operation 29 years.

Professional Auto Body & Paint first opened in 1997 when the founder decided to own his own body shop after years of working in the auto collision repair industry in the Pacific Northwest. In the last 2.5 decades, the family has been passionately working on building trust and integrity with customers in Oregon and Washington. December 2017 has marked their 20th anniversary in owning and operating their local family business. In 2018, the founder daughter-in-law took over the family business as a second generation owner and takes pride in continuing to provide high quality workmanship and customer service. That is why their mission statement is, "we treat every customer car as if it was our own."  At Professional Auto Body & Paint, it is a family business that you can confidently trust for a lifetime. Check out their Google reviews. Follow them on Instagram to see before and after photos @propdx Thank you for supporting local businesses during COVID-19.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (542)

My Experience

Car repairs and insurance claims are a challenge under "normal" circumstances but add to that, obsolete replacement parts, multiple vendors, paint matching and endless paperwork, Nancy and Anthony at Pro Auto Body bring it all together without fail in a timely and most professional manner. They are an absolute delight to work with and I won't take my vehicles to anyone else. Thank you!

Likely to Recommend

Repair Quality

So easy to work with, and really great at explaining the process and setting clear expectations.

Customer Service

Returned Clean

My Experience

Likely to Recommend

I would absolutely recommend them to all my friends and colleagues as I would be totally confident that they will be in good hands.

Repair Quality

Their repair work was so superb that my vehicle looked better than I had expected.

Customer Service

I received the best customer service experience through Nancy from start to finish.

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Repair Quality

Car accidents are stressful no matter how big or small the damage. Anthony and Nancy are genuine and most importantly, extremely honest! There are several reasons why they've been successfully operating for over twenty years. No shortcuts, clear communication, quick turnaround, quality materials, quality work, and most importantly, quality PEOPLE!!!

Customer Service

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Repair Quality

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My Experience

Very professional and did a great job on my M5!

My Experience

Completed the job sooner then expected. They did an excellent job and returned a clean washed car.,

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Repair Quality

Customer Service

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Repair Quality

I had what turned out to be a total loss that just looked like the bumper was hanging a bit. They could have just fixed it and sent me home, but they declared it a loss to the insurance company and helped me through the whole process. Nancy is the best. I will totally return here when I I need a car fixed.

Customer Service

I had what turned out to be a total loss that just looked like the bumper was hanging a bit. They could have just fixed it and sent me home, but they declared it a loss to the insurance company and helped me through the whole process. Nancy is the best. I will totally return here when I I need a car fixed.

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Repair Quality

Pro Auto Body & Paint was amazing to work with! Nancy was extremely attentive and kept me updated throughout the entire process. Their customer service is outstanding and my car looks better than new! They dispelled any anxiety I had regarding the repairs, and made me feel very confident in their abilities to take care of what was needed!

Customer Service

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My Experience

You all were great! Thank you!

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Repair Quality

Severed the connection with my rear camera

Customer Service

They were patient as we dealt with an unprofessional 3rd party to get payment

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My Experience

Team is awesome. They do fast, stellar work.

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Repair Quality

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Repair Quality

Excellent work! They make the process very simple and keep you informed of everything that’s happening. Best service ever and excellent work.

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Repair Quality

Nancy was beyond helpful. She was on top of the communication between the insurance company, the insurance team, the rental company, and myself. I would recommend Nancy and Anthony to anyone. My car came back 100 percent perfect. Thanks again!!!

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My Experience

Great and reliable service at a price that shows their work!

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Repair Quality

Best service hands down, go here if you want quality, honest, and quick work!

Customer Service

Best service hands down, go here if you want quality, honest, and quick work!

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Repair Quality

Thanks for everything! Really appreciated the thorough work and communication offered.

Customer Service

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My Experience

If you need body work, paint, or anything like that done on your vehicle, this by far is the only place I’d ever take my Challenger. Not only are they professional, pay attention to detail, and incredible turn around time when they worked on my car, but they’re also just down to earth, warm hearted people. Plus, my rental, they took care of all that, I didn’t have to do anything at all. They dealt with the whole process, with my busy schedule, it was effortless thanks to them. I honestly could go on and on about this business and how great they are, but just go check them out. They’re by far the best around, hands down. Thank you so much Nancy and Anthony for everything. I’m so happy with your efficient work. Only place I’ll ever go👌🏼

Likely to Recommend

This by far is the best place to take your vehicle. Nancy and Anthony are honestly the best, and if I knew someone that needed repairs done, their business would be the only business I’d ever recommend.

Repair Quality

Best work around, very hospitable, honest, trustworthy, and reliable. More businesses should take a look at their business model, because they’re definitely a cut above the rest. Thank you so much Nancy and Anthony.

Customer Service

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My Experience

Nancy made the process so easy! She's constantly communicating with updates and really makes sure you are accommodated for. Nancy and Anthony make you feel so comfortable. I've been going for them for years, and will continue to.

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Repair Quality

Anthony and Nancy are great to work with and do exceptional work. 100% recommended

Customer Service

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