Proline Auto Body

4.9 (697reviews)
98%
1300 Rollins Rd,  Burlingame,  CA  94010

In operation 8 years.

We personalize each project as if it was our own vehicle. We consistently provide adequate time and attention to detail to uphold our brand.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM Basic
GM Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Subaru
Tesla
Toyota
Volvo

Reviews (697)

Customers say
Overall Customer Satisfaction
Customers consistently praised Proline Auto Body for outstanding service quality, professional repairs, and excellent communication. Many highlighted the seamless, stress-free experience from drop-off to pickup, with staff going above and beyond - including arranging complimentary Lyft/Uber rides and assisting with insurance and rental car coordination. Repair quality received high marks, with numerous customers noting their vehicles looked brand new post-repair. Timeliness was largely appreciated, with many vehicles ready on or ahead of schedule. Some customers noted delays and wished for more proactive status updates, while a few mentioned minor quality control issues - all reflecting direct customer observations rather than system assessments.
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"Excellent repairs, customer service, claim handling, and speed of completing work."
"... provided while repairing my car..The shop is very clean, the staff is professional , attentive and through in explaining the repairs processing the equipment appears to be ..." Read more
"Proline was the epitome of professional business. Highly recommend! They were amazing and helped me get my vehicle fixed ..." Read more
"Great service. Friendly staff. Competent mechanics who performed my auto body repair. They are the best Ive had in over 20 years. Thank ..." Read more
"... Tesla Y looks a brand new in the repaired areas. Excellent service and top-quality workmanship ahead of schedule." Read more
"Fantastic auto repair experience! They offer clear communication throughout the process, and the complimentary car wash and detailing was ..." Read more
"... and the car looks brand new where the damage was. Communication with customer service was also top notch." Read more
"i had to call every few days instead of receiving text or call"
"Proline set expectation appropriately and kept me updated throughout the repair process."
"Impressive workmanship, friendly service, and impeccable communication."

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Both Curtis and Camilla were very helpful.

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My Experience

Solid. Great experience. Will visit again if needed.

My Experience

Excellent customer service and knowledgeable professionals

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Since this was my first experience with a body shop , I was very pleased . Highly recommended !!

Repair Quality

Rear and front bumpers were replaced and the paint color matched perfectly. Did not notice any flaws . Thank you

Customer Service

Each individual that I dealt with was very attentive , especially the receptionist .

Returned Clean

My Experience

Most profisional and expert shop I’ve ever been Rozran! Highly recommend

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Repair Quality

Very satisfying good service and great explanation of what services my car is going through. Thank you Ronald for helping me with the rental issues aswell

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Returned Clean

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Repair Quality

Quality and attention to detail was sub par.

Customer Service

Office staff was friendly.

Returned Clean

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Repair Quality

Proline did the great job. I’ll recommend to anyone. Thanks Proline!

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Returned Clean

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Excellent job great place to go to fix your car

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Returned Clean

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Repair Quality

The best body shop with a lifetime warranty. The staff are very nice and the owner is very helpful.

Customer Service

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The Proline team is excellent—very friendly and helpful staff. From drop-off to pickup, it is super smooth. I constantly received updates from my service advisor. They greet me every time I walk into their shop. Once I provided my claim number and insurance information, they took over the case and handled all the backend paperwork on my behalf. One thing I must mention is that my insurance didn’t cover a rental car. So, I needed a ride back home after being dropped off. They offered me a free Lyft back home. It is an extra step beyond what they need to do. So, a 5-star auto body shop, highly recommended. 👍

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Door still has dent. Unbelievable.

Repair Quality

My door still has a dent in it!!

Customer Service

Door still has dent. Unbelievable.

Returned Clean

My Experience

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always here. Just told 2 friends w Subaru s and others- best place for body shop

Repair Quality

thank you for caring, efficient, always communicating w updates. Happy w car at pickup especially w stress of being hit and towed. Happy my local insurance agent sent me here as a certified subaru collision body shop. Owner and staff care

Customer Service

excellent care w owner and staff

Returned Clean