Proline Auto Body

4.9 (662reviews)
99%
1300 Rollins Rd,  Burlingame,  CA  94010

In operation 8 years.

We personalize each project as if it was our own vehicle. We consistently provide adequate time and attention to detail to uphold our brand.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Subaru
Tesla
Toyota
Volvo

Reviews (662)

Customers say
Overall Customer Satisfaction
Customers consistently praise Proline Auto Body for its exceptional service quality, professional staff, and outstanding repair work. Many highlight the shop as highly professional, with repairs described as making vehicles look brand new. The team receives strong recognition for going above and beyond, including arranging complimentary rides and assisting with insurance claims. Communication is frequently noted as a standout strength, with customers appreciating proactive updates via calls, texts, and emails throughout the repair process. Timeliness is largely viewed positively, with many vehicles ready on or before the promised date, and when delays occurred, customers appreciated being informed proactively. A few customers noted they had to initiate contact for status updates, and some experienced repeated timeline pushbacks, reflecting areas where customers felt more consistent outreach would have improved their experience.
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"Excellent repairs, customer service, claim handling, and speed of completing work."
"Proline was the epitome of professional business. Highly recommend! They were amazing and helped me ..." Read more
"... Competent mechanics who performed my auto body repair. They are the best Ive had in over 20 years. Thank you for a job well done." Read more
"Absolutely the best body shop Ive ever visited. Staff are all professional and I could totally rely ..." Read more
"They repair work was done very well, and the car looks brand new where the damage was. Communication with customer ..." Read more
"Impressive workmanship, friendly service, and impeccable communication."
"Really great service and they are amazing at communication give me heads-up about progress and pickup"
"... day but everything seems like it's working well. THANK YOU for your professionalism and strong communication throughout the process" Read more
"Proline set expectation appropriately and kept me updated throughout the repair process."
"i had to call every few days instead of receiving text or call"

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Excellent service from start to finish! Proline Auto Body did an outstanding job repairing my vehicle. The quality of work was excellent, and they were professional, responsive, and kept me updated throughout the entire process. A special thank you to Ronnal for his great communication and help. He made the whole experience smooth and stress-free. I truly appreciate the hard work and attention to detail. Highly recommend Proline Auto Body!

Customer Service

Excellent service from start to finish! Proline Auto Body did an outstanding job repairing my vehicle. The quality of work was excellent, and they were professional, responsive, and kept me updated throughout the entire process. A special thank you to Ronnal for his great communication and help. He made the whole experience smooth and stress-free. I truly appreciate the hard work and attention to detail. Highly recommend Proline Auto Body!

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Already have recommended it to my friends and family

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Very satisfied. Repairs completed on time. Car was cleaned and washed

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I received premier customer service from Camille. She helped me navigate with the insurance company process's by reaching the Insurace company when the company was not responding to my calls. Insured that my rental car was available. Kept me informed of the status of the repair and estimated date of completion.

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From start to finish everything was great. The communication throughout, delivered on timing and the car looks great!

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Efficient, professional, trustworthy. Provided top-notch services. Highly recommended!

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Great and friendly custom service

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Great service from Camille! Shebis a great representative of the firm. The job took longer than expected but overall great service.

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Camille is on top of things - prompt and professional!

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Ronald & Camile are the best, along with the team behind them!

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Ronald & Conner were professional and helpful — no nonsense and efficient. Ty!

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Working with Camille was delightful. One of the staff moved my car out of the parking lot for me, as it’s a tight squeeze. The complementary Lyft ride home was appreciated.

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Camille was informative & polite.

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