Proline Auto Body

4.9 (671reviews)
99%
1300 Rollins Rd,  Burlingame,  CA  94010

In operation 8 years.

We personalize each project as if it was our own vehicle. We consistently provide adequate time and attention to detail to uphold our brand.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Subaru
Tesla
Toyota
Volvo

Reviews (671)

Customers say
Overall Customer Satisfaction
Customers consistently praise Proline Auto Body for its exceptional service quality, professional staff, and outstanding repair work. Many highlight the shop as highly professional, with repairs described as making vehicles look brand new. The team receives strong recognition for going above and beyond, including arranging complimentary rides and assisting with insurance claims. Communication is frequently noted as a standout strength, with customers appreciating proactive updates via calls, texts, and emails throughout the repair process. Timeliness is largely viewed positively, with many vehicles ready on or before the promised date, and when delays occurred, customers appreciated being informed proactively. A few customers noted they had to initiate contact for status updates, and some experienced repeated timeline pushbacks, reflecting areas where customers felt more consistent outreach would have improved their experience.
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"Excellent repairs, customer service, claim handling, and speed of completing work."
"Proline was the epitome of professional business. Highly recommend! They were amazing and helped me ..." Read more
"... Competent mechanics who performed my auto body repair. They are the best Ive had in over 20 years. Thank you for a job well done." Read more
"Absolutely the best body shop Ive ever visited. Staff are all professional and I could totally rely ..." Read more
"They repair work was done very well, and the car looks brand new where the damage was. Communication with customer ..." Read more
"Impressive workmanship, friendly service, and impeccable communication."
"Really great service and they are amazing at communication give me heads-up about progress and pickup"
"... day but everything seems like it's working well. THANK YOU for your professionalism and strong communication throughout the process" Read more
"Proline set expectation appropriately and kept me updated throughout the repair process."
"i had to call every few days instead of receiving text or call"

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Returned when promised and great quality of fix!

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Awesome. Even provided a free Uber ride.

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Exceptional service from Ronald and Camille, and workmanship by whole team

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Returned Clean

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Will definitely recommend to others

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Received regular text/email updates almost every other day regarding with my car service. My Tesla Y looks a brand new in the repaired areas. Excellent service and top-quality workmanship ahead of schedule.

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Fantastic auto repair experience! They offer clear communication throughout the process, and the complimentary car wash and detailing was an amazing bonus. Will definitely be returning if there is a need for our vehicles.

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Without hesitation I would recommend you guys.

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I was actually going to send an email regarding this, but I wanted to let you know that our experience with your shop and everyone in it was first class. From the moment I reached out by phone until I drove out of the lot, everybody was courteous, knowledgeable, and helpful. People called back when they said they would call back, and the feeling of being kept in the loop was a welcomed and appreciated gesture that really eased our minds. We just finished a major re-roofing project on our house and it was the epitome of bad customer service. To the point where we were dreading taking the car anywhere for fear of just more unknowing and stress. To our delight, your shop was the complete opposite and made our stressful situation an actual pleasant and easy ordeal - and I would stress easy. A special thank you to Ronald who I talked to and met on my initial visit and subsequent phone calls. He was on top of our project and kept me apprised the whole time. Lastly, but cerainly not least, a very special thank you to Camille. She was awesome. Dealing with her in person and on the phone was a pleasure. She made everything easy, from filling out forms to calling the rental car place to let them know I was ready, and even calling me with updates, making a note to call back the next day with any new information. I even heard her interaction with another customer and offering to call them a lift to and from work. She is the first person people see when they walk in and she represents your shop very well. She is not just professional, but kind, and she talks with you in a friendly manner with a personal touch and a great attitude. I was impressed with your whole operation and although I hope to not have to visit you guys again, if I do find myself needing body work, I wouldn't hesitate for a second to reach out to Proline Auto Body. Thanks for everything!

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Professional work, excellent communication and service.

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Excellent service from start to finish! Proline Auto Body did an outstanding job repairing my vehicle. The quality of work was excellent, and they were professional, responsive, and kept me updated throughout the entire process. A special thank you to Ronnal for his great communication and help. He made the whole experience smooth and stress-free. I truly appreciate the hard work and attention to detail. Highly recommend Proline Auto Body!

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Excellent service from start to finish! Proline Auto Body did an outstanding job repairing my vehicle. The quality of work was excellent, and they were professional, responsive, and kept me updated throughout the entire process. A special thank you to Ronnal for his great communication and help. He made the whole experience smooth and stress-free. I truly appreciate the hard work and attention to detail. Highly recommend Proline Auto Body!

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Already have recommended it to my friends and family

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Very satisfied. Repairs completed on time. Car was cleaned and washed

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I received premier customer service from Camille. She helped me navigate with the insurance company process's by reaching the Insurace company when the company was not responding to my calls. Insured that my rental car was available. Kept me informed of the status of the repair and estimated date of completion.

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From start to finish everything was great. The communication throughout, delivered on timing and the car looks great!

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Returned Clean

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Efficient, professional, trustworthy. Provided top-notch services. Highly recommended!

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Great and friendly custom service

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