Proline Auto Body

4.9 (688reviews)
98%
1300 Rollins Rd,  Burlingame,  CA  94010

In operation 8 years.

We personalize each project as if it was our own vehicle. We consistently provide adequate time and attention to detail to uphold our brand.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Subaru
Tesla
Toyota
Volvo

Reviews (688)

Likely to Recommend

Repair Quality

Customer Service

Very responsive and knowledgeable on the phone. Always picked up immediately and were patient and helpful

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Likely to Recommend

Repair Quality

Good

Customer Service

Likely to Recommend

Repair Quality

Thank you for the great service!

Customer Service

Just awesome!

Likely to Recommend

Repair Quality

They were easy to work with, kept me informed and did a good job !

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Work is perfect.

Customer Service

Returned Clean

Likely to Recommend

Ive always recommend and will continue to recommend Proline to all my family and friends and they love there work so much and is always extremely happy

Repair Quality

Proline is the best !! Been a returning customer for over 5 years!

Customer Service

Amazing customer service

Likely to Recommend

Repair Quality

Excellent customer service, best in class responsiveness from an autobody shop in my experience, attention to detail.

Customer Service

See prior comments. I sincerely appreciated the personalized customer care from Camille, Eric and Spencer for this repair. The team did everything to stick to the estimated timeline.

Returned Clean

Likely to Recommend

While the bodywork was done well, I've had the same level of work done on other cars I've had. But those shops also had my car clean on pickup and the misplacement of my Clean Air stickers is quite inconvenient given the process with DMV to get them. I think what is most bothersome is that when I arrived, the front desk person called someone else I'm assuming the person that did the bodywork, and they confirmed they saved the Clean Air stickers. Given I applied them with a separate layer of PPF making them very easy to reuse, it's disappointing, especially since my service advisor said they always save them when possible.

Repair Quality

The repair work to the damaged body work is excellent.

Customer Service

Proline's State Farm POC was very communicative and easy to work with. He offered to reimburse me the fee to get replacement Clean Air stickers from DMV as they got "lost" somewhere between the body work and the detailing. This was troubling as these stickers take months to get, I installed mine on my car with a layer of PPF making them easy to remove and reuse. Proline confirmed with the body work team they saved the stickers and put them on the front passenger seat but when it came time to pick up my car they were nowhere to be found in the car and the detail team didn't know where they were.

Returned Clean

Likely to Recommend

I would absolutely refer a friend or family member here

Repair Quality

I was very satisfied with the repair done to my car

Customer Service

Staff was friendly, knowledgeable, and very great with communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

10 points:)

Customer Service

Good work!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Never failed to make us feel home. Been there for us since 2016/2017 Thank you so much!!!

Customer Service

Treats us like family. Makes it easy for us to return rental even arrange uber for us.

Likely to Recommend

Unless you're able to properly and timely realign the parts, I'd not feel comfortable recommending the shop

Repair Quality

As it turns out the service (in general) took over a month and the fender ended up misaligned, cleay showing the car was poorly repaired.

Customer Service