Proline Auto Body

4.9 (675reviews)
99%
1300 Rollins Rd,  Burlingame,  CA  94010

In operation 8 years.

We personalize each project as if it was our own vehicle. We consistently provide adequate time and attention to detail to uphold our brand.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Subaru
Tesla
Toyota
Volvo

Reviews (675)

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

This is my 3rd time having repairs done with Spencer at Proline and I have been completely satisfied with his service every time.

Customer Service

Marco the estimator has been great and follows up with me regularly

My Experience

Likely to Recommend

I found everyone to be very professional and nice.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Asked if I could get a quote on driver side door scratch. Proline never gave me a quote. Left white paint on the passenger side front wheel. Thought it should have been addressed. The work itself was fine.

Customer Service

A long time to complete car and we made the calls inquiring about the status.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Happy with my repair and customer service.

Customer Service

Likely to Recommend

Repair Quality

Proline Auto Body Shop is my number one choice to get my car fixed. They use the highest quality car parts and use car parts straight from the dealership.

Customer Service

They listen and they care about all your concerns.

Likely to Recommend

I will be recommending all family and friends!

Repair Quality

Very friendly staff, great workmanship! The repairs on my car turned out beautifully!

Customer Service

Awesome staff members from front desk and technicians

Likely to Recommend

Repair Quality

Some imperfections in the paint and fog light trim had some scuffs from the accident but wasn't replaced.

Customer Service

Overall customer service was good, but had to call a few times to get repair updates/status

Likely to Recommend

Repair Quality

Work on the car is immaculate.

Customer Service

Even though I had to call in to get the status, the shop always made sure I was in the loop

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quality very good. I love the Proline team’s service!

Customer Service

Likely to Recommend

Repair Quality

This is the best auto body shop I’ve ever used. Always in good communication with me and made the rental car situation very easy. Eric especially is awesome. Even responding to me texts on weekends!!! Repaired well! Very happy!

Customer Service

Likely to Recommend

Repair Quality

All the people I talked to, especially Joanna, are super helpful. Just wished there was not a shortage of workers and parts now, so the repair takes less time.

Customer Service

Likely to Recommend

Repair Quality

Drives well, looks good.

Customer Service

Responsive, regular updates over text message, my preferred communication.

Likely to Recommend

If it wasn’t for those issues stated, you all would have received 10

Repair Quality

Upon arrival Travis attended to us with great customer service. He explained in detail so we understood what to expect. Understandably, we waited approximately 5 weeks due to parts issues. Not your fault. When he finally got the car, at home we noticed that the charging cable was missing. We contact Dan, who stated that the cable was not used and Proline was not responsible for anything left in the car. After looking everywhere for the cable, he offered to give us a used replacement. Seeing that it was his word against ours, we accepted the offer. The following day the cable was found. Secondly, the detailing of the car was unacceptable. There were marks on front driver side, marks on glove compartment and dust all over. The body work on the car was very well done. Happy with that. Would have given you a higher satisfaction if not for those 2 issues.

Customer Service

Likely to Recommend

Repair Quality

Took a month to get car back, for $2.5K of body work

Customer Service