Pronto Body Shop Inc.

5.0 (76reviews)
100%
1420 Myrtle Ave,  El Paso,  TX  79901
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Shop AssistantSparkles

In operation 47 years.

We are a woman owned boutique auto collision repair facility specializing in repairing vehicles after they have been involved in a minor or major auto collision or dents, dings, scratches and vehicle paint. We pride ourselves on our customer service and workmanship. We specialize in helping customers work through the auto collision claims experience with our in-house licensed insurance adjusters that can walk you through the claims experience helping make the process as seamless and easy as possible. Pronto Body Shop employees have over 40+ years in the Auto Collision Repair Industry and 20+ years in the Insurance Industry. We prefer to educate our customers so they are comfortable with the repair process and know their rights when dealing with an insurance claim. Pronto Body Shop is available 247 for after hour accidents because we understand accidents don't just happen 8 to 5.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (76)

My Experience

Great customer service experience from start to finish, and very pleased with body repair results.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

For sure!

Repair Quality

They were amazing at keeping in touch with me. The job was well done, a little tiny mistake here and there but they own up to it and fix it so that the customer is 100% satisfied. Which I was! I would definitely recommend this place to anyone! Thank you!!!

Customer Service

Amazing!

My Experience

They were very professional and they did an amazing job

My Experience

I have brought the car back three times so far for a rattle that sounds when accelerating and has not been fixed. I was told almost two weeks ago that a part would be ordered, but after following up, I still have not heard back. The noise is very annoying and reminds me of the accident when I hear it. I have been patient, but I am not sure the issue is being taken seriously. I am disappointed, as my previous dealings with Pronto were excellent.

Likely to Recommend

Repair Quality

Tiffany was total pro! She knew what she needed from me and helped me from start to finish. She explained what my auto insurance was requesting and knew it wasn’t going to work. I didn’t have to do anything but drop the car off.

Customer Service

My Experience

Did a wonderful job and was one of the most painless events I’ve dealt with. Professionals. Will take another truck of mine for work there I will consider myself a loyal customer.

My Experience

Great service. I highly recommend this shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was completed within the quoted time and amount and they even fixed a scratch that I had gotten another time. It looks fantastic and everyone was so friendly.

My Experience

Thank you to everyone that worked on my car but especially to Bree for her customer service

My Experience

My Experience

Very fast service

My Experience

Staff was always professional and helpful. I liked that I was getting updates on my vehicle

My Experience

Great service and attentive staff. High quality job on my vehicle all on all easy smooth experince on my claim. Thank you!!

My Experience

My Experience

Excellent customer service! Excellent repair done to my car. I am completely satisfied and I recommend them without reservations

My Experience

My Experience

My Experience