Prouty Auto Body

4.9 (111reviews)
100%
26 Summer St,  Dover Foxcroft,  ME  04426

we are one stop shop , we can do all forms of collision repair from start to finish.. We also do rust repairs... we are aluminum ready, with a pro-spot aluminum work station and welder... we are well trained with annual training through icar and are the only shop north of Bangor, Maine that is I-CAR GOLD.. which means we have done hours of training to make sure we are capable of repairing your automobile correctly.. We work with all insurance companies and are direct repair with many. We have been in same location since mid 1970's. that's over 50 years of serving our customers with great service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (111)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting their vehicles look brand new after repairs. The professional and friendly staff receive high marks for excellent customer service and helpfulness throughout the repair process. Communication is generally strong, with staff keeping customers well-informed about progress and any delays. Most repairs are completed on time or even ahead of schedule, though some customers experienced delays due to parts availability. The quality of workmanship is repeatedly described as excellent and professional, with many customers becoming repeat clients and highly recommending the shop to others.
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"... super happy with them! My CRV looks brand new again! Great communication, great customer service, speedy service, overall highly satisfied. Literally drove in, signed ..." Read more
"They were amazing the best customer service. They were polite knowledgeable and new what and ..." Read more
"Professional employees, great communication, polite, helpful, and the body work is perfection. Highly recommend!"
"... awesome job. You made my vehicle look brand new. The customer service was amazing. Will recommend anyone looking for vehicle repair. ..." Read more
"Staff very friendly and easy to work with. Very helpful dealing with insurance company. I would ..." Read more
"Very quick. Excellent customer support and communication."
"Outstanding service and communication throughout the process. My truck looks brand new. Thanks"
"... and have always had the best experience every time. Fast service and keeps you informed what is going on. No complaints." Read more
"They have all been very helpful and informative."
"They always answered their phone and returned my questions"

My Experience

Dennis is awesome. Funny and the body work - I am completely satisfied with. I’m not sure who did the body work but thank you! I can’t leave the girl out at the office. She has always been very nice. Thank you to the whole team.

My Experience

I was very happy with the service plus the rental was awesome. I would definitely recommend Prouty Auto Body.

My Experience

Job always looks like new. No defects and Dennis runs a great shop.

Likely to Recommend

Already have

Repair Quality

I thought I'd already completed this survey, sorry. Dennis does a good job with estimates and the few jobs I've had done at Prouty Auto Body have been just fine.

Customer Service

Dennis knows the body business very well which is why I chose Prouty Auto Body.

Returned Clean

Likely to Recommend

Repair Quality

Awesome job@

Customer Service

Returned Clean

My Experience

Excellent work and service

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Beautiful job! I will recommend

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you!

Likely to Recommend

Repair Quality

Proutys handled everything professional & courteous. The whole process was easy, thank you

Customer Service

Same as previous

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No complaints with the repairs done. There is the lack of communication unless the customer initiates it. Given that parts are sometimes not available, it would be prudent to take the damaged pieces fully apart so as not to have more delays when you discover additional parts are needed. This costs the customer additional time and rental costs.

Repair Quality

Customer Service

Returned Clean

My Experience

Very impressed, Thank you!

Likely to Recommend

Repair Quality

Exceptional service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very nice people to work with! Great work done!

Customer Service

Great to work with

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Took forever

Customer Service

My Experience

Thank you for helping to make sure I had my car back just when I needed it most! Your team has been excellent and very helpful.