Quality Buick GMC Cadillac

4.6 (644reviews)

94%

(618) 465-8881

1620 E. Homer Adams Prkwy, Alton, IL 62002

94%

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1620 E. Homer Adams Prkwy
Alton, IL 62002

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About Quality Buick GMC Cadillac

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1620 E. Homer Adams Prkwy
Alton, IL 62002

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 68 years.

Qualty Buick GMC Cadillac Collision Center is a family owned business that has been focusing on customers automotive collision repair needs for over 65 years. We are a high end retail center / repair center that enjoys catoring to our customer's high expectations. You expect the best, and that is what we provide. We will focus on every detail of every repair. Why should you choose Quality Buick GMC Cadilllac Collision Center? We have 22 Union and Factory trained Technicians ready care for you. We are ASE, ICAR, and General Motors Certified. We doubled the size of our Collision Center in 2023.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 5:00 pm
Tue	7:00 am - 5:00 pm
Wed	7:00 am - 5:00 pm
Thu	7:00 am - 5:00 pm
Fri	7:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (644)

Sort By:
Newest
Rating

613 Customers Rated

5 Stars

82.9% Complete

(534)
4 Stars

6.7% Complete

(43)
3 Stars

1.9% Complete

(12)
2 Stars

1.2% Complete

(8)
1 Star

0.8% Complete

(5)
< 1 Star

1.7% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional service quality, with vehicles looking brand new after repairs. Communication stands out as a major strength, with regular text updates and daily progress reports keeping customers well-informed throughout the repair process. The team demonstrates excellent customer service skills, being described as professional, friendly, and helpful. Timeliness is another key positive, with many repairs completed ahead of schedule and faster than expected. Customers appreciate the thorough cleaning service, with vehicles returned spotless inside and out. The quality of workmanship receives high praise, with repairs described as flawless and professional. However, some customers noted issues requiring return visits for missed details or incomplete work, and a few experienced longer wait times due to parts availability.

Select to learn more

Service Quality
Timeliness
Communication

"Quality Buick did an excellent job repairing the front end of my 2019 ford f150."

"Looks brand new and we couldnt believe how fast it was done. I highly recommend Quality body shop."

"Looks better now than when I bought it new"

"I had hail damage repair and there is still two dents from the hail damage on my car and they left the ..." Read more

"Satisfied with work. Totally dissatisfied with overall experience. No written estimate, told 3-5 days, took ..." Read more

"The work was done in half the time! I was sooo happy!"

"Vehicle was completed before expected date"

"The truck was done the next day a full day early"

"Way before! I thought it was gonna take a couple weeks and it only took a few days"

"Was done in a week."

"... they vacuumed my front floor board on both sides. They stayed on top of communicating with me every step of the way. A very professional team." Read more

"The text updates were much appreciated!"

"They kept me informed step-by-step. Really awesome and totally unexpected."

"I thought they did a great job and I appreciated how well they communicated."

"Great communication and very friendly and professional!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Quality Buick did an excellent job repairing the front end of my 2019 ford f150."

"Looks brand new and we couldnt believe how fast it was done. I highly recommend Quality body shop."

"Looks better now than when I bought it new"

"I had hail damage repair and there is still two dents from the hail damage on my car and they left the ..." Read more

"Satisfied with work. Totally dissatisfied with overall experience. No written estimate, told 3-5 days, took ..." Read more

"The work was done in half the time! I was sooo happy!"

"Vehicle was completed before expected date"

"The truck was done the next day a full day early"

"Way before! I thought it was gonna take a couple weeks and it only took a few days"

"Was done in a week."

"... they vacuumed my front floor board on both sides. They stayed on top of communicating with me every step of the way. A very professional team." Read more

"The text updates were much appreciated!"

"They kept me informed step-by-step. Really awesome and totally unexpected."

"I thought they did a great job and I appreciated how well they communicated."

"Great communication and very friendly and professional!"

Stephen (Jeep owner) reviewed 7/30/26

The experience was superb

They did a great job. They were in contact with me every step of the process. Highly recommend.

Audrey was so nice. She kept me informed and was very accommodating to my schedule.

Dean (Honda owner) reviewed 7/29/26

Trevor (RAM owner) reviewed 7/24/26

I noticed there was a small dint on the trim piece above the window while I was still there. When I took it home and parked it I noticed there was still a small dent in the driver door as well. I’m hoping to get those fixed when I bring it back today.

Matthew (GMC owner) reviewed 7/24/26

The truck looks awesome!!!! Very professional job!!!! I would recommend them to everyone!!!!

Tremina (GMC owner) reviewed 7/23/26

Dave is the best!

Carla (Toyota owner) reviewed 7/21/26

Had to bring my Prius back in as the blinker was not working correctly-blinking very fast and it was not that way before the car got hit. So I don’t know why it wasn’t checked out prior to giving me the car. And what was puzzling is the bumper and headlight units were brand new-and would assume it came with new bulbs. So they put in a different bulb and it worked fine-but unfortunately I had to make a special trip.

The repairs look good but for my inconvience-I got nothing.

Dionne (GMC owner) reviewed 7/20/26

Peggy (Toyota owner) reviewed 7/15/26

Joseph (Dodge owner) reviewed 7/13/26

I'm extremely impressed with the finished product. Very well done!

Excellent work! The Durango looks immaculate.

Steven (Subaru owner) reviewed 7/13/26

Great work and got my car done very fast and very satisfied!!

Very happy!

Margaret (Jeep owner) reviewed 7/10/26

Looks great

look good thank you guys a million

Michael (RAM owner) reviewed 7/9/26

they did a great job

Alan (Chevrolet owner) reviewed 7/7/26

Roger (Toyota owner) reviewed 7/6/26

Dennis (Subaru owner) reviewed 7/3/26

Sure would

Car looks great and was done super fast.

Car looks great, paint matches perfectly and was done in a very timely manor.

Shonna (Chevrolet owner) reviewed 7/3/26

Michael (Cadillac owner) reviewed 7/1/26

Audrey was Awesome

William (GMC owner) reviewed 6/29/26

Audrey and David were fantastic. They kept me up to date with my repair. The body techs were fantastic. I was thinking about trading my truck but it looks so good I think that I will drive it longer because it looks brand new.

Bruce (RIVI owner) reviewed 6/26/26

Diana (Jeep owner) reviewed 6/26/26

The process was quick and easy. Plus my Jeep looked brand new and super clean when I got it back.

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view more shops in: Alton | 62002

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Quality Buick GMC Cadillac

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Quality Buick GMC Cadillac

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (644)

613 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?