Quality Buick GMC Cadillac

4.6 (662reviews)
93%
1620 E. Homer Adams Prkwy,  Alton,  IL  62002

In operation 68 years.

Qualty Buick GMC Cadillac Collision Center is a family owned business that has been focusing on customers automotive collision repair needs for over 65 years. We are a high end retail center / repair center that enjoys catoring to our customer's high expectations. You expect the best, and that is what we provide. We will focus on every detail of every repair. Why should you choose Quality Buick GMC Cadilllac Collision Center? We have 22 Union and Factory trained Technicians ready care for you. We are ASE, ICAR, and General Motors Certified. We doubled the size of our Collision Center in 2023.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (662)

Likely to Recommend

My only go to now.

Repair Quality

Great communication and good turn around

Customer Service

Great

My Experience

Top notch body shop

Likely to Recommend

Repair Quality

Looks better now than when I bought it new

Customer Service

Excellent service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very happy with my repairs on my car. Dave and his crew did an awesome job. My car was cleaned inside and out they went above and beyond which they didn’t have to do. I would recommend quality to anybody and everybody that I know thank you Dave so much for your awesome service.

My Experience

Overall great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Likely to Recommend

Repair Quality

Audrey was excellent to work with and I liked the status on where my car was in the repair process. Thank You!

Customer Service

See previous comment.

Returned Clean

My Experience

My vehicle looked show room floor ready with pure quality...

Likely to Recommend

Repair Quality

The staff not only made me feel welcome, they also made my vehicle look brand new.

Customer Service

The shop's personnel gave the best service.

Returned Clean

Likely to Recommend

Repair Quality

Satisfied with repair. Just didn't know would take so long but understand ordering parts is a process

Customer Service

Likely to Recommend

Repair Quality

GREAT JOB

Customer Service

Likely to Recommend

Repair Quality

My car is not fixed the paint is chipped there’s drip marks in the paint. My hood doesn’t fit my car there’s a huge gap between the windshield and car frame. If I drive over 50 MPH it vibrates. You didn’t check anything internally just the body work. Which is not what my insurance company asked to be done. You were supposed to check everything and any internal damage. I’ve already brought it back in and called my insurance company to let them know how horrible of a job your shop has done.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Halfway home I light on dash come on . Think sensor went out ? When I dropped it off I told Audrey dash light on , I thought it would be fixed . I’m so pleased with bodywork and appreciate cleaning inside !

My Experience

The repairs appear to be completed as expected. I can’t see any difference that would tell me a body repair has been done. The customer service was great. Just one comment on communications: I recieved a text that indicated the car repairs were completed. Then almost immediately received another text that indicated I had picked up the car, which I hadn’t. That was confusing. Sounds like your system needs to be corrected to avoid confusion.

Likely to Recommend

Repair Quality

It looks great. No leaks and dents. You did good on the paint job.

Customer Service

You did a great job. Thank you.

Likely to Recommend

Repair Quality

Quality Buick did a great job repairing our vehicle. We are very pleased.

Customer Service