Quality Buick GMC Cadillac

4.6 (662reviews)
93%
1620 E. Homer Adams Prkwy,  Alton,  IL  62002

In operation 68 years.

Qualty Buick GMC Cadillac Collision Center is a family owned business that has been focusing on customers automotive collision repair needs for over 65 years. We are a high end retail center / repair center that enjoys catoring to our customer's high expectations. You expect the best, and that is what we provide. We will focus on every detail of every repair. Why should you choose Quality Buick GMC Cadilllac Collision Center? We have 22 Union and Factory trained Technicians ready care for you. We are ASE, ICAR, and General Motors Certified. We doubled the size of our Collision Center in 2023.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (662)

My Experience

I appreciate the effort to the detailed cleaning done on my car. This effort was not lost on me! The body work is outstanding as well! The car looks beyond great! 😊

Likely to Recommend

Good timely work.

Repair Quality

Customer Service

My Experience

I have no complaints. The car looks great. Seems to be running as it should. Everything took far less time than I expected. I am a happy customer.

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Customer Service

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Customer Service

Kept us updated on progress 👍

Returned Clean

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Repair Quality

Repair was fine but my car stereo “CarPlay” isn’t working now.

Customer Service

Returned Clean

My Experience

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Repair Quality

Audrey was wonderful and the repairs were outstanding! Would definitely bring my car here for repairs! The car was washed and looked even polished like a new car!!! Than you Quality Pontiac!

Customer Service

Returned Clean

Likely to Recommend

Yes, I would be be very likely to recommend Quality to them

Repair Quality

Good quality work

Customer Service

Always talked to Audrey she was always very polite. She was always very helpful and I always like talking to her. You should be very proud that she works for you.

Returned Clean

My Experience

The crude control will not set do to the abs system I had reported when I dropped it off. No lights on the dash. Stability trac pops up occasionally as well as slippery icon. My diagnostic tool said the abs modual could not communicate with the transmission.

Likely to Recommend

Most definately

Repair Quality

I had body work done. The job is perfect. Looks like a brand new car. GORGEOUS. Audrey was so nice, kindand kept me up to date on my vehicle. My car was done when they said it would be. The price was what they quoted. No hidden fees. They dealt with insurance. No middle man. I am beyond thrilled with the whole Quality Service. I am so grateful. And thrilled. You would not even believe it was the same vehicle. Highly recommend them!!!

Customer Service

I had body work done. The job is perfect. Looks like a brand new car. GORGEOUS. Audrey was so nice, kindand kept me up to date on my vehicle. My car was done when they said it would be. The price was what they quoted. No hidden fees. They dealt with insurance. No middle man. I am beyond thrilled with the whole Quality Service. I am so grateful. And thrilled. You would not even believe it was the same vehicle. Highly recommend them!!!

Returned Clean

Likely to Recommend

When you do great work deserve more clients

Repair Quality

Great job

Customer Service

Very knowledgeable

My Experience

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My Experience

We’ve used Quality for all our vehicles because of their reliability in knowledge, professionalism and service. They are very passionate and personal with their customers. We will continue purchasing from Quality Buick because they care about personal needs. Shout out to Cody our salesman, Terry and David who take care of our service repairs and for Chad Stevenson who gives us honest customer service and support. We appreciate you

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Repair Quality

David in the body shop is amazing to work with!

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Returned Clean

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Repair Quality

They did a great job . My car looked great happy with the work.

Customer Service

Returned Clean

My Experience

Upon inspection of my truck when I got it back I noticed that the front grill/side panel of my truck was not even with the side that was not in the accident. There was a corner piece below the headlight that wasn’t set properly and popped when it was touched. It was also noted and brought to the attention that the door handle was sticking (it had not done that before we had dropped it off). When I spoke to them about it, I was was told they did not touch the door. I was very displeased with the outlook of my vehicle and did not take the truck home today and requested the items be repaired.

Likely to Recommend

Repair Quality

On the 3rd attempt they finally got it close enough I could tolerate it. It still doesn’t truly line up with the other side of my vehicle. I had to take the vehicle immediately to the car wash to get it cleaned due to residue and dust everywhere on the front of the vehicle from them working on it. I won’t give it a 1 because I was satisfied enough to take my truck home but overall not a great experience

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Returned Clean

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Customer Service

Returned Clean