Quality Collision - Montoursville

4.8 (591reviews)
97%
28 Grey Fox Dr.,  Montoursville,  PA  17754
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Shop AssistantSparkles

In operation 37 years, 12 years at this location.

Quality Collision Powered by VIVE at Montoursville is proud to serve customers throughout Lycoming County since 1989. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (591)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or even better than before. Communication stands out as a major strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is widely appreciated, with numerous vehicles completed ahead of schedule. Customers also express pleasant surprise at complimentary interior and exterior detailing. A small number of customers noted concerns around paint imperfections, incomplete repairs, or delays, as mentioned directly in their feedback. Overall, the shop earns strong loyalty and repeat business, with many customers actively recommending it to friends and family.
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"The exceptional quality of work and stellar service makes the trip to Quality Collision worth every penny! ..." Read more
"I always use QC because the work is top notch. I tell everyone about the quality of the work and the customer service. Keep up the ..." Read more
"Im pretty sure the hatch on our car now looks better than when it was new. Excellent repair work. I cant recommend these guys ..." Read more
"... effective communication with the establishment, and the quality of the repairs was truly outstanding. Thank you once again. I will certainly return for ..." Read more
"Well done. Quick turnaround. Friendly staff."
"... We were very happy with the work done as well as the car being ready sooner than expected. Would highly recommend this company to others." Read more
"They did it 2 Days early, And its perfect. My advice, save their ph# in your favorites youre ..." Read more
"It was done almost a week ahead of time."
"Car was ready before original date."
"Committed to deliver on April 17th and delivered on that date. Were also able to process the rental from their ..." Read more
"Quality Collision has the best customer service I've ever seen in a repairbody shop."
"... for repairing my vehicle in a timely manner. I was informed via text message or phone call on every step in the process which was extremely helpful and eased ..." Read more
"Communication was excellent throughout the entire process. I received daily updates. Also, was surprised they ..." Read more
"... interacted with was so helpful & professional, and the communication through the whole process of repair was outstanding!" Read more
"... was very happy with the service and appreciated the consistent updates on the repairs on my vehicle as well as the surprise detailing that was done on ..." Read more

My Experience

Ivy is quality collision for a very long time. My truck has been in there a couple times and now my car so I’ve always had a great experience there. They’ve always fixed what they were supposed to and it was always a good job.

Likely to Recommend

Repair Quality

As far as the bodywork, the job is 100% perfect in my eyes and I’ve never had any trouble with that. However, my air conditioner quit working the night of the accident. I had it on on the way home before I hit the deer they put a new condenser in, but the fan doesn’t work for it and they sent me away without fixing the fan so the AC worked. I don’t quite understand that part of it now they did tell me that I have a thermostat housing leak which I’m getting fixed tomorrow for a third price they quoted me and I’m not quite sure why I’m responsible for checking the electrical and the fan to get the AC working.

Customer Service

As far as the bodywork, I’m happy, but I’m not happy that my air conditioner got broken in the accident. They put a new condenser a new Freon in it, but the fan does not work and they sent me away. Tell me I have an electrical problem. well, if I do, it came from the accident I don’t understand why I’m responsible for it. It should’ve been fixed. I had the AC on and running going down the road and hit a deer and then it didn’t work no more so whatever it takes to fix it should’ve been fixed to fix it.

Returned Clean

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Repair Quality

Repair was done in a timely manner. Wedid however have to return to connect a interior door handle that wasn't connected. But was made right quickly.

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Customer Service

Great communication worked with me through our summer vacations. Excellent customer service from the receptionist phone calls to the mechanics. A+ on the whole experience

Returned Clean

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I would recommend us guys

Repair Quality

They did a very good job. In a fast time

Customer Service

Very friendly and professional

Returned Clean

My Experience

Constant updates on the status of the repairs.

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My Experience

Great service and communication. Highly recommend

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Customer Service

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I wouldn't have any reason not to based upon my experience with them.

Repair Quality

They fixed what needed fixed and it appears to be a good job. Dealt with the insurance company didn't have any issues related to that. Although, I haven't had issues with Amica, can't say the same for Erie.

Customer Service

Returned Clean

My Experience

Great work and communication with the team throughout the process!

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Returned Clean

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Great customer service. Repair team was awesome!!

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Repair Quality

Quick and quality work with good updates provided throughout the process.

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Returned Clean

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Repair Quality

Did a great job. Also keep me informed of the process.

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Repair Quality

Even though a 9. Im still waiting for the collaboration to be done.

Customer Service

Very well

Returned Clean

My Experience

I liked how you kept me updated on the progress of my car being completed

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Returned Clean

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