Quantrell Collision and Repair

4.6 (1,061reviews)
93%
1869 Liberty Rd,  Lexington,  KY  40505

In operation 59 years, 4 years at this location.

Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,061)

My Experience

Everything top notch! Also, thank you for cleaning my car, you guys didn’t have to do that but I really appreciate it! Repairs looked good, like nothing ever happened.

Likely to Recommend

Definitely!!!

Repair Quality

Everything was great and my car was finished in timely manner. Thank you!!!

Customer Service

Jason was great explaining everything and how the job will be done.

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Returned Clean

My Experience

Great service, kept me up to date on the progress of my Escalade. Completely satisfied

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My Experience

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It’s early, but this is the rating now

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Returned Clean

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Billing errors and confusio

Returned Clean

My Experience

My Experience

Quality was great and they even cleaned and washed my car. 10/10

My Experience

Communication was terrible and it took five weeks to replace a simple bumper. We received a text to pick the vehicle up and upon arrival the car wasn’t ready and was out for an alignment. There was an issue with the deductible and I felt as if we were being “held up” until we paid the total amount. Wasn’t a very care free experience.

Likely to Recommend

Repair Quality

Took almost six weeks to replace a bumper then I felt as though the car was held hostage due to a deductible that was paid to the insurance company. We get a text to pick the car up. When we arrived at the facility we were told it wasn’t ready and we should have called before making the trip there. Not a smooth or easy process.

Customer Service

Customer service was very disrespectful. I was treated like me letting them repair the car was a privilege for me.

My Experience

Every person with whom I worked during the process was very professional and kept in contact with me. The repairs were completed ahead of schedule and my car looks great. I would recommend Quantrell.

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100% the best experience I've ever had with a car repair.

Repair Quality

I'm soooo incredibly happy to have my car back and it's better than it was before my accident. Jessica Piersol is the Jeep owner, Michael Shaw and her just share insurance.

Customer Service

The texting app needs work, but all the care I received was excellent.

My Experience

Excellent work!

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Returned Clean

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Returned Clean

My Experience

You all were great to work with and the repairs look fantastic!

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Repair Quality

Great work all around, the team was lovely to work with and the repairs look fantastic

Customer Service