R & R Auto Body
In operation 52 years.
R&R Auto Body is a family owned and operated, 3rd generation, company that has been serving the Greater Cleveland area since 1974. Founded by Ron and Kay Roemer, R&R went from a small shop on the west side of Cleveland to one of the largest independently owned in the Greater Cleveland area. Even though the shop has grown in size, it has never lost the personal touch with each customer that comes through the door. Now Ron's sons Dave, Joe, and Mike, along with grandson Daniel, continue the tradition that they learned from Ron and Kay to carry on the business into the future
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service, pricing, and scheduling all very good.. very happy with service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have no complaints when working with R&R. My car literally looks brand new and their work cannot be matched anywhere else. Customer service is always exceptional and communication is very transparent. I wouldn’t go anywhere else.
My Experience - 0.0/5.0 -
Left front headlight is foggy and not working properly.. Austin is trying to get this resolved should have installed a new headlight car has only 13k miles
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience. Everyone was nice and they did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent attention and responsiveness throughout the experience
Customer Service - 5.0/5.0 -
Extremely responsive and communication was superb
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks excellent! You would never k ow it was in an accident. They even cleaned the inside and washed the exterior. Even old film from headlights was cleaned. Kept me appraised on the status daily. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
R & R does a great job and I trust their workmanship. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
R & R did a great job on my car. Looked like it was brand new. Very professional and helpful.
Customer Service - 5.0/5.0 -
Very organized, handled everything,
Returned Clean
My Experience - 5.0/5.0 -
Very nice work would recommend highly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Driver's side door not repaired and now has a slight catch when it's opened and closed. This was not the case when I brought it in
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our experience with Joe and the entire wonderful team working at R&R always meets and exceeds our expectations. Diane’s Porsche looks great and she was all smiles when I got home. We thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already completed the survey last Thursday
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the great work, friendly staff, and honest upfront estimate. Keep up the good work! Thank you R&R!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team always kept us informed of the progress of the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept a prise of the repairs, the whole way through
Customer Service - 5.0/5.0 -
All very nice and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Hope others read this review so they go there
Repair Quality - 5.0/5.0 -
Did a great job again since this is my second time there.
Customer Service - 5.0/5.0 -
They text you with updates each week