R & R Auto Group

4.7 (319reviews)
94%
388 Route 61 South PO BOX 619,  Schuylkill Haven,  PA  17972

In operation 18 years.

R & R is a family owned Dealership that has been in business since 1967. Our goal is to provide quality repairs on our customer vehicles. We offer rental cars on site and also pick up and delivery if needed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (319)

Likely to Recommend

Used for insurance purposes only

Repair Quality

Spot in paint, long wait for car to be done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks great! Amazing customer service. Went above and beyond to help me out in my time of need. Thank you!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Easy to deal with. Answered all my questions.

Likely to Recommend

Repair Quality

I cleaned the car before I dropped it off when I got it back it had white dust all over the inside. It also smelles like chemicals and rodent urine.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Again, the work was good, my truck looks great, but I am waiting on the damaged part to be taken care of

Repair Quality

I’m rating a 7 because I had to fully secure the covering on the back door that was never snapped into place and adjust the weather stripping to make it line up

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

R&R did a nice job on the repairs. Communicated well on the need for some parts that were not part of the original assessment. Turned it around quickly.

Customer Service

Good communication

Returned Clean

Likely to Recommend

Wouldn’t go anywhere else for body work. Would highly recommend

Repair Quality

They always do a great job. Steve is awesome. And truck was cleaned inside and outside for me. Really excellent customer service.

Customer Service

Steve is excellent .

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Took three visits and three months to have my vehicle repaired. Informed products were in for first visit. Only to find out they weren’t. Brought back second time. Needed to bring into another garage to program. I called several times to touch base. Felt as customer I should have been notified what status of my repair was.

Customer Service

Returned Clean

Likely to Recommend

I would also tell them though to be patient, I had to wait about 3 1/2 weeks to get into the shop.

Repair Quality

My car was finished when I was promised. I was so surprised with the exact color match, wonderful! From what I see, everything looks good and I am satisfied. Estimate had been explained to me in detail and I am very happy with the staff I dealt with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No hassle prices and never any surprise charges

Customer Service

Returned Clean

Likely to Recommend

Great work

Repair Quality

They did a great job

Customer Service

Great people

Returned Clean

Likely to Recommend

Repair Quality

Work looked great when I picked up the vehicle.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was told I would get updates, but got 1 the next day and then didn’t hear back for a week. And I had to call and see what was going on. Tried calling the shop multiple times before my appointment and never had a return call and then tried to return a phone call the day of pick up before end of their day at 1230 and never heard back from anyone. Work on the car was good.

Customer Service

Refer to comment one.

Returned Clean