Randy Marion Cadillac of Jacksonville
In operation 36 years, 3 years at this location.
RANDY MARION COLLISION CENTER. Using state-of-the-art equipment and supplies, our team will make your car appear as though it's fresh off the factory floor. No matter your make, model, or insurance company, bring your vehicle to our auto body shop for first-class repairs. From minor dents to major body repair, we handle your insurance claim from start to finish.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Completeness and quality of work excellent. Only complaint was timing I would have appreciated job 2 weeks earlier. Marion is very good to work with.
My Experience - 5.0/5.0 -
The team went above and beyond. The repairs looked great. My fiance was so happy to get her car back and it looks so much better even before the accident. They even went out their way to buff the headlights and that wasn't even part of the repair. We really appreciate what the team has done. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mario and Dan are great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mario and Dan in the body shop were a pleasure to work with. Thanks Chris Minnon
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Was unhappy with the process. Felt like every week I got a promise date and then that date got moved out with the explanation of we don’t have parts. It seems hard for me to believe you don’t have a relationship with the OEM to get a better understanding of when parts will be available or have a network with other Cadillac dealers to get parts. I was very happy with the work
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Mario and the team at Randy Marion Cadillac exceeded my expectations on the repair of my 2022 Chevrolet Traverse. They were very professional and very easy to deal with, Mario kept me updated via Text messages along the whole process. I highly recommend these guys to the fullest extent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful easy process. Very pleased
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went well. I can't even tell where my car was hit. They did a wonderful job and everyone was pleasant and informative.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are excellent
Repair Quality - 5.0/5.0 -
They did an awesome job. Dan Moreland service manager was amazing, professional and his communication was very profession very friendly and to the point!!! I highly recommend Randy Marion Cadillac repair shop
Customer Service - 5.0/5.0 -
They where excellent
Likely to Recommend - 4.5/5.0 -
I will be referring my family,my friends when they have to do an cars repair.
Repair Quality - 4.0/5.0 -
It’s good place to repair your cars if you get an accident.
Customer Service - 5.0/5.0 -
They are a good customer service they have a patient when they talk with you and they took care of you .
My Experience - 5.0/5.0 -
My only concern was that it ended up taking a little longer than planned, and ended up costing me about $100.00 in car rental since I had to have a car I could get my rollator in and out of. My insurance only covered $30 a day.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They had promised it would be done in a week, but it took longer. They had it over the weekend, which ended up costing me $36.00. I had to rent an upgrade because I needed something I could get my rollator in.
Customer Service - 4.5/5.0 -
Car looks good and I was happy with the work. But it ended up taking longer than expected, and ended up costing me three extra days of car rental. And because I needed a car I could put my rollator in, I had to pay over what insurance allowed. And I did not bring my car in until all the parts were there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zoe Was fantastic and helped me every step of the way.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are the BEST!!!!!!!!!!!!!
Repair Quality - 5.0/5.0 -
AWESOME JOB , I would recommend them to all my family and friends . Keep up the GOOD WORK !!!!!!!
Customer Service - 5.0/5.0 -
Customer Service was extremely EXCELLENT, from start to finish . Zoey at the front desk , she is the Most Valuable Employee, she keep me up with everything, from the first day til the pick up date . She definitely 💯 gets a 10/10