Randy Wise Buick-Gmc, Inc.

4.7 (916reviews)
93%
2530 Owen Rd.,  Fenton,  MI  48430

In operation 37 years, 22 years at this location.

Randy Wise Buick, GMC is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (916)

Likely to Recommend

Repair Quality

Computer systems not working. They’re sending it to Porsche for repair

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The best customer service!

Returned Clean

Likely to Recommend

Repair Quality

Polite,,kind, easy to work with staff. Seemed genuinely interested in helping the public things didn’t go according to plan, but that’s life they resolved it in the end and I am quite satisfied.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend this shop to anyone I know! The entire experience was great! From the day of the accident to Matt at the service desk giving me my keys!

Repair Quality

I could not thank the service manager Brandon of Randy Wise enough for what he did for me! He did all of the time consuming leg work to get my truck into the shop to ease my responsibilities of doing all the stuff myself. It was my first time having an accident where my truck had to go into the shop to get fixed. He made it happen for me and the quality work David Schroeder and Brian made it even more amazing! My truck looks so awesome and brand new! Thank you all so much!

Customer Service

Likely to Recommend

Best experience with a bad experience I ever had. Could’ve been pretty stressful. Great customer service.

Repair Quality

Everyone was so kind. Really great staff.

Customer Service

Same here. Parts were replaced with care.

Likely to Recommend

Repair Quality

Customer Service

Matt kept me informed throughout the complete process. Even when it was taking longer than expected

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Not a chance. I have another vehicle right now with deer damage. No way is it going anywhere near Randy Wise.

Repair Quality

Car was presented to me improperly assembled, with unfixed damage, and glaring issues that I was not informed of in advance. The vehicle should look like it has not been repaired. As presented, the (undamaged by the accident) license plate cover stood out with old paint against new, the paint blending discussed pre-repair had not been done, one front indicator lamp had been replaced and there was no notification that there was a dramatic difference with the remaining old one.

Customer Service

102 days (so far) I have been without my car for a fender & fascia replacement. The status has been "almost ready" or "just wrapping it up" for much of that time. Excuses & BS are all I have at this point.

Returned Clean

Likely to Recommend

Repair Quality

Great job on repairs and paint. Very good communication thru out the process

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The body shop Matt and Tyler consistently keep me up to date on the progress of my repairs.

Customer Service

Likely to Recommend

Repair Quality

Great people to work with.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a good job

Customer Service