Randy Wise Buick-Gmc, Inc.

4.7 (919reviews)
94%
2530 Owen Rd.,  Fenton,  MI  48430

In operation 37 years, 22 years at this location.

Randy Wise Buick, GMC is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (919)

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I always tell people how great you are

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I brag about you guys all of the time. Last year I had my car in for repair and both times were excelkent

Repair Quality

It was a seamless process from the time I called in the claim until the time I picked up the car. Couldn't ask for better service

Customer Service

Friendly, efficient and excellent work.

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Even though I had pictures of post accident damage to tire, I felt I was treated as if trying to scam additional repairs not related to accident. Only upon insistence was my concerns submitted to my insurance carrier. After showing pictures to insurance adjuster there was no question about the additional repairs.

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Kenny and the crew were outstanding! As a matter a fact, I'm looking to trade in my challenger and this experience has made me want to work with Randy Wise!

Customer Service

Top notch.

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Repair Quality

They were ti.ely in getting all the body work done. The text alerts to let me know the progress of my vehicle didn't update me though, and when I called and asked to speak to someone about my car that's being worked on there I was often sent to parts and then redirected again and again. Then at a few points I was disconnected and had to call again. So communication wasn't perfect but overall the service was fantastic. The service center was great.

Customer Service

Operator flaws in getting me to who I needed to talk to

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My Experience

Very pleased with Kenny Paulson and his professionalism

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My Experience

It took a week and tw0 days to have the work completed. I aprecheat that it was during 4th of July but I was left without a vehicle for the entire Holliday. The new bumper was covered with dirt and not detailed, I was told the truck would be done and ready for pickup Monday the 3rd late morning. I was in town and stoped by to check at 11:00am, the truck was not ready I was told it would be 3 more hours to finish and detail. I received no phone call.

My Experience

We were told the repair would take 3 days and it took 8, the drop off of the rental car is normally right at dealer, but we were told to drop it at Enterprise, got to Enterprise and they told us to leave it at dealer, some scratches that were supposed to be touched up were not.