Randy Wise Buick-Gmc, Inc.
In operation 37 years, 22 years at this location.
Randy Wise Buick, GMC is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I bought my car at Lasco and the service there is terrible. I had an accident and my insurance has me go to randy wise. Everyone was so nice, helpful and the job was done before the estimated time. I will now bring my car to randy wise for all it's service needs
My Experience - 0.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
I will not be using Randy Wise again.
Repair Quality - 2.5/5.0 -
I received my car back and repairs were still needed. There was also a scrape along the side of my car that was not there when it was dropped off.
Customer Service - 0.5/5.0 -
I was incredibly disappointed in the service at Randy Wise. The staff was rude, irresponsible and frequently lied to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was informed of the progress through out time that they had the vehicle.
My Experience - 5.0/5.0 -
There was an issue with the collision repair when I first picked up my car. I talked to the collision manager and she ensured that they would get it corrected. I dropped my car back off, and they repaired everything. As a courtesy for the hassle of bringing my car back again, they washed the exterior and cleaned the inside of my vehicle. Thank you Randy Wise staff for going the extra mile and ensuring that the repairs were made to my satisfaction. Hopefully I will never need the services again of the collision shop, but if the need arises I will definitely use Randy Wise to repair my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our service rep Christa was very friendly, professional and helpful. The repair was completed quickly and done well. Christa and the team brought my car back to me which was extremely helpful as I live a ways a way! I have and will continue to recommend Randy Wise sales and service to my friends and family!
My Experience - 0.0/5.0 -
I have left a message regarding my issues, still waiting on return call
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
We had asked for the recall items on the car to get fixed while it was at the dealership, and was told that would not be an issue. We also asked for an estimate on the exhaust system, and was told that would also be completed. The recalled parts were not replaced and the we did not get a quote for the exhaust work. The body shop service writer said he was sorry that it appeared the service department forgot to complete the recall repairs and the exhaust quote. It would have been easier to get all of this done while you had my car for 10 days and I had a rental car from my insurance company. In regards to the collision repair the car looks fantastic, and you body shop did an amazing job!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Tried to pick my truck up Friday afternoon,after waiting 20 minuyes for someone to help I left and came back Monday.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
No communication ever took over a month to get the car back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Lower pannel looks good. However there are scratches on the rear door that were not there prior to accident. Do not know if this happened during accident or when doors were removed from repair.
Customer Service - 5.0/5.0 -
Crista Decker was very prompt and professional.