Ray Brandt Collision Center - Kenner

5.0 (1,510reviews)
100%
1801 Veterans Memorial Blvd.,  Kenner,  LA  70062

In operation 27 years.

Rediscover Your Vehicle's Pristine Condition. At Ray Brandt Collision Center, we understand that accidents happen, but the stress of them doesn't have to. As a Direct Repair Facility partnered with major insurance companies, we streamline your repair process to make it as hassle-free as possible. Our expert technicians restore your vehicle to its pre-accident glory. Choose excellence. Choose Ray Brandt Collision because where you take your car is your choice—why not pick the best?

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,510)

My Experience

The work needed to be adjusted.

My Experience

Everyone was very professional and accommodating. Michelle was especially helpfull. Everything was on time. My car looks like new! Excellent in every way. Many thanks!!

My Experience

Great customer service, car ready faster than expected.

My Experience

The service was great and I am happy with the results. Thank you.

My Experience

I was very pleased with the service and the people there. Everyone was friendly and my car was fixed quickly.

My Experience

Thanks to everyone at Ray Brandt Collision for a job well done. Everyone was very kind, helpful and very professional. I would be very glad to recommend Ray Brandt Collision for any repairs. Sincerely, Cyprienne Stierwald

My Experience

Very professional location, will return.

My Experience

They were the most unprofessional people I have ever dealt with before in my life. I am beyond dissatisfied; I am livid! I can promise you that because of the service I received and the rudeness of the employees here I will never be a return customer to any of your businesses, including the car dealerships. My whole family bought our toyotas at Ray Brandt Toyota, so I figured having my corolla repaired by ray brandt would be my best and most convenient option, but I was so wrong and I completely 100% regret doing business here. The experience has left such a bad taste in my mouth that I will never support another ray brandt business. If you can not repair a car properly then you do not need to own and operate a collision center. When my car was returned to me, it looked great from afar. However, up close there were many mistakes that even a novice should not make. On the front bumper, that instead of it being replaced with a new part was replaced with a reconditioned bumper, and whoever painted and sanded the bumper, sanded it too much so the paint cracked and there were two hand smudges in the paint. Apparently they did not let it dry. The front fender did not line up with the rest of the car and the passenger side of the fender had a gauge in it. According to your repairmen that was already there and even though I have pictures to prove it wasn't, they then insisted it must have happened sometime when I left yesterday. On top of all of this the back fender was also not aligned. I would not be as disgusted with the job if they would have owned up to their mistakes and just fixed them. But this is not what happened instead they blamed me, the customer, for their mistakes, and then insultingly asked my father, who is a very respectable man, to leave their shop! I am disgusted and disappointed in your service and will never be back. I will also make it a point to make others aware of your horrific repairs and customer service. Hopefully you will read this, take my complaints seriously and do something to change your staffs behavior to the customers, as well as improve the work they do! If you have any questions feel free to contact me at 504-231-6355.

My Experience

I have never had service from a repair shop like I received from Ray Brandt. I received updates constantly. The work was fantastic. AND I was shocked to see that my car was cleaned inside and out when I received it AHEAD of schedule. My experience was fantastic. I will recommend you to everyone.

My Experience

I was distraught after my car was hit and the team was very helpful in making me feel better throughout the process. They kept me updated on the status of repairs, and did a wonderful job.