Ray Mees Auto Coach

4.8 (1,926reviews)
96%
8600 Tonnelle Ave,  North Bergen,  NJ  07047
Book Appointment

In operation 16 years.

Ray Mees Auto Coach is a collision center that is driven by customer service and high quality repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Polestar
Subaru
Tesla
Call
Email

Reviews (1,926)

Customers say
Overall Customer Satisfaction
Customers consistently praise Ray Mees Auto Coach for exceptional service quality and professionalism. Reviews highlight excellent customer service with staff being described as friendly, helpful, and professional throughout the repair process. Many customers appreciate the clear communication via text updates and phone calls keeping them informed at every step. The quality of repairs receives outstanding feedback, with numerous customers noting their vehicles look like new or better than before. Timeliness is a major strength, with many repairs completed ahead of schedule, often surprising customers positively. The rental car coordination and seamless process from drop-off to pickup are frequently mentioned as standout features.
AI-Generated from reviews written in the last 12 months
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"... wanted to thank Ray Mees Auto Coach and team for the excellent work on my vehicle. After being rear-ended, I was concerned about the ..." Read more
"I am totally satisfied with Ray Mees. The quality of work is superb. There is no sign, whatsoever, of prior damage or ..." Read more
"... only were they kind, nice, and professional, but their work truly speaks for itself. I cant believe how much better my car feels now ..." Read more
"... which I really appreciated. When I picked up my car, it looked even better than when I dropped it off! I will definitely be returning to Rey Mees Auto ..." Read more
"Top notch customer service. One of the best weve ever seen."
"... expectations on the completion time. The best part is that the work was done way ahead of schedule! Everyone I interacted with was super friendly, professional, ..." Read more
"Car was finished earlier than expected. Employees were very helpful. Repairs were perfect."
"They were 1 week early. Again, highly recommend them."
"They finished way faster than the estimate and the work was perfect."
"The repair was completed a week early."
"... off your vehicle. Throughout the repair process, they kept me informed and updated, which I really appreciated. When I picked up my ..." Read more
"... and easy to work with. I especially appreciated the text updates about my car, along with the phone calls explaining everything. The communication made the ..." Read more
"I received text updates from start to finish, which kept me informed throughout the process."
"Daily texts"
"I love the tracking text message, it gives me the peace of mind of knowing the progress"

My Experience

Awesome job. Thank you!

My Experience

Outstanding work on my vehicle. The courteous and professional front office staff (Jessica) elevates Ray Mees to the top of the class. Definitely would use Ray Mees again and recommend to others.

My Experience

My Experience

The staff here was amazing . Communicated every step of the process and even got the work done in half the time !

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great Job! Great timing!

My Experience

Excellent service; this is the second time I’ve come here, and I am very pleased because I know I can trust them with my repairs.

My Experience

My Experience

The customer service from Jessica was excellent. The shop also repaired my car in half the amount of ETA time given!

My Experience

We are very pleased to have received excellent assistance from Ray Mees Auto Coach. They managed to work with insurance effectively and performed auto repair efficiently by providing us the best service through hard work and dedication of their team. Kudos to Fernando and Jessenia for outstanding work!!

My Experience

Excellent service and great attention. Everything turned out perfectly; they explained all the changes made to my vehicle very well. I am truly very satisfied with the service and would always recommend them.

My Experience

Best service for me

My Experience

My Experience

Committed to excellence

Likely to Recommend

Repair Quality

Everyone very attentive to my satisfaction

Customer Service

Everyone very polite and professional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I recognize the technicians were focused mainly on repair however the trunk was left in disarray. I would not expect It to put back in the exact way that it came to you however I was surprised at the mess. Otherwise good experience at your repair shop. Jessica very friendly and helpful and the young man who did the estimate was professional. I liked the text message updates also the good partnership with Enterprise Rental car.

Likely to Recommend

Repair Quality

Trunk disarray

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

excellent service

My Experience

Everything was great from drop-off to pickup & the staff was professional & helpful.

My Experience

A job that was done to my satisfaction. Parts were affixed neatly and my vehicle looked brand new again. Thank you Ray Mees Auto Coach.

My Experience

Nos sentimos muy agradecidos, satisfechos y felices con los resultados de la reparación de nuestro vehículo, ha sido mi única experiencia en temas de accidentes y como funcionaba todo después, pero desde el primer día la atención fue de lujo, muy amables las chicas de la oficina, y comprometidas con su trabajo, excelente servicio de los trabajadores del taller, me sentí tan halagada, toman con mucha seriedad su trabajo, mi carro quedó nuevo MUCHAS GRACIAS POR TODO!!!!! al colectivo en general y la aseguradora GEICO por su compromiso con nosotros…..les deseamos mucho éxito y que siempre conserven esa amabilidad y esa gentileza con la que fuimos tratados

My Experience

Excellent service and an amazing repair job. Received my car clean and as good as new.

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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