Ray's Automotive,Inc

5.0 (1,331reviews)
100%
1704 Baldwin St,  Waterbury,  CT  06706
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Shop AssistantSparkles

In operation 15 years.

Ray’s Automotive is a trusted, family-owned auto body repair facility proudly serving the community since 2011. We take pride in treating every vehicle and customer with the same care and respect we would extend to our own family. Our mission is to deliver an outstanding experience for both our customers and employees by fostering a professional, supportive environment built on quality, integrity, and accountability. Specializing in high-quality collision repairs, our team is equipped with the latest tools and training to service today’s most advanced vehicle technologies—including complex electronics, safety systems, and OEM repair procedures. Whether restoring structural integrity or recalibrating modern ADAS features, we are committed to precision, safety, and exceeding industry standards. At Ray’s Automotive, our pursuit of excellence drives us every day. We are proud to be recognized as one of the most reliable and forward-thinking auto body facilities in the region.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,331)

My Experience

My Experience

Prompt service great communication and friendly staff!! A++++

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Beautiful work looks brand new and they kept me well informed every step of the way from renting a car to given me updates on repairs

Customer Service

Car came out beautiful looks brand new they kept me well informed every step of the way from renting a car for me and giving me updates on repairs

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service and they did an outstanding job on the bodywork of my vehicle. I highly recommend them to anyone requiring work on their vehicle.

Customer Service

Izzy was excellent in keeping me informed of updates on the progress of my vehicle, displaying professionalism and friendliness.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Very good

Repair Quality

Customer Service

They did beautiful job

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

Everything that needed fixing looks great. They made the experience very easy for me. And took care of everything and more.

Likely to Recommend

I was very happy with the results.

Repair Quality

Everything looks great.

Customer Service

They were very nice and explained everything very clearly.

Returned Clean

My Experience

It looks great! Thank you so much for being kind and informative during the process!!

Likely to Recommend

Yes great service and my jeep looks great!

Repair Quality

Looks great!

Customer Service

Great service!

My Experience

Rays Automotive did a fantastic and excellent job on my 2014 Acura MDX (RT front bump) They made the intake process pleasant and fast. Thank you to the staff/ Mechanics you guys rock!!!

My Experience

I am very pleased with my car repair. They did a beautiful job. The receptionist was wonderful and the communication was excellent every step of the way. I highly recommend Ray’s..if I could give them more than 5 stars I would.

Likely to Recommend

I am sporting your pen at work every day.

Repair Quality

You guys were amazing…. The woman at the front desk was so sweet and caring. The team took such amazing care of my car. Thank you so much

Customer Service

Everyone was so nice and caring

Returned Clean

Likely to Recommend

Repair Quality

I am highly satisfied with the service I received from Ray’s automotive. Hands-down, I highly recommend them!!’ Rays automotive were very professional, they kept me informed throughout the whole process of my repairs and did an amazing job with my car.

Customer Service

Customer service was phenomenal! Thank you, Izzy for keeping me updated on my car repairs and also taking good care of me.

Returned Clean

My Experience

Estoy completamente satisfecho con su gran trabajo muy rápido y profesional

Likely to Recommend

Repair Quality

Muy buen trabajo

Customer Service

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Repair Quality

Customer Service

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My Experience

Good Job

Likely to Recommend

Repair Quality

Everything went smoothly from fixing my car quickly. Arranging for a rental car to be at their location so I didn't need to bother someone to get me to their shop.

Customer Service

Everything went smoothly from fixing my car quickly. Arranging for a rental car to be at their location so I didn't need to bother someone to get me to their shop.

Returned Clean

My Experience

Ray’s did a fantastic job with my truck! The customer service was amazing as well! I was provided updates every couple of days which was very nice!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean