Reno Paint & Body, LLC

4.8 (1,002reviews)
96%
4720 Lamar Ave,  Paris,  TX  75462

In operation 36 years.

Reno Paint and Body has been serving this area for more than 30 years. We are a full service Collision Repair Center. Our staff are fully trained professionals who truly care about our customers and their safety! Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. Reno Paint and Body a estado sirviendo a la comunidad por mas de 30 años. Somos un Centro de Reparacion de Colisiones de servicio completo. Nuestros tecnicos estan completamente entrenados para encargarse de la seguridad y bien estar de nuestros clientes. Ademas estamos equipados con toda herramienta de alta tecnologia moderna avansada y todo el conocimiento y habilidad necesaria para llevar acabo el mejor trabajo de la industria. Contamos con la habilidad de tener empleados bilingues para ayudar a la comunidad hispana en cualquier necesidad que se les presente.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,002)

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Good services

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You did a great job

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You did a great job

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Not for any teason

Repair Quality

A Honda Certified Repair shop should know that parts should be placed on critical back order to ensure they get the part. The customer shouldn’t have to be the one that calls Honda to find out the status of the part, which was available at the parts house the day I asked this shop to call and have the part put on critical back order immediately. I wonder how many parts we missed out on in 6 months because the shop never called to check on where the part was. They rely on their “Honda guy” and to be honest, nothing about what he told the shop was confirmed my Honda. All these Honda certified people and NOBODY knew about critical back order? But the best part was when the bracket around the distance sensor wasn’t put on properly and 3 hours from Paris my car throws a sensor code. While the shop would have fixed it, I was out of town and heading out of state, so it was fixed by Honda of Burleson for an additional $674. Nothing about this experience was easy. Promises were made from the start that they probably could have kept had they ever bothered to do the task they asked me to do, call Honda and check the status of the part. I chose a Honda certified shop over the shops recommend by my insurance thinking they would be more knowledgeable and do better. I will add that my car looks and runs great, but I feel I could have gotten the same results with less headache from a different shop.

Customer Service

Rudy made tons of promises that couldn’t be kept. From the start it was only going to be a couple weeks. Then they’d have it before done before my surgery. First I was told there was no way the sensor could be used, it had to be brand new…several months in and all of a sudden a used sensor is okay. I feel like Rudy told me whatever he needed to say to keep me pacified. He swore that at least 1 of the parts he ordered was on critical back order, but when I called Honda, neither part had been and Rudy would have known that if he’d EVER called to check on the status, with Honda, and not the parts dealer.

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My Experience

Excellent service and quality workmanship.

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Very satisfied

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My looks great and everything was done in a timely manner.

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Customer service was exceptional. Everyone went above and beyond to keep me updates.

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I do to everyone that need body work

Repair Quality

Thanks y'all for the wonderful work y'all did on my truck. Job well done

Customer Service

Thanks y'all for the wonderful work y'all did on my truck. Job well done

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Likely to Recommend

I tell everyone I show it to how good they are.

Repair Quality

It took a little longer than expected but that wasn't their fault. This is the third car that they have done bodywork on and I have never had any complaints!

Customer Service

Kelly and Trenace are both on top of things and will answer any questions you have.

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I have recommended them and I think they were pleased also.

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It looks brand new.

Customer Service

Friendly, nice and professional.

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The only reason I didn’t give a 10 is because my cost was over $1000 more than my estimate. I don’t like surprises like that. Everyone was great and they really take care of your vehicle.

Customer Service

Returned Clean