Renzo Auto Collision

4.8 (500reviews)
95%
265 East 3rd St,  Mount Vernon,  NY  10553
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Shop AssistantSparkles

In operation 52 years.

RENZO AUTO BODY IS A FAMILY OWNED AUTO REPAIR/BODY BUSINESS THAT HAS BEEN SERVING THE COMMUNITY FOR OVER 40 YEARS. OUR GOAL IS TO PROVIDE HIGH QUALITY REPAIRS ON A TIMELY BASIS. WE PROVIDE A HIGH LEVEL OF CUSTOMER COMMUNICATION THROUGHOUT THE REPAIR PROCESS INCLUDING TEXT AND EMAIL MESSAGING WITH VEHICLE OWNERS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (500)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many describing repairs as making their vehicles look brand new or showroom-quality. The staff receives high marks for being friendly, professional, and accommodating throughout the repair process. Communication is generally strong, with customers appreciating regular updates and thorough explanations of work being performed. Most repairs are completed on time or even ahead of schedule, though some customers experienced delays due to parts availability or unforeseen issues. The detailing and cleanliness of returned vehicles is frequently highlighted as outstanding. While most experiences are overwhelmingly positive, a few customers noted minor communication gaps or initial pickup issues that were promptly resolved.
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"The work they did was amazing 1010 would recommend"
"Just excellent and professional"
"They were excellent. They kept us informed every step of the way and were extremely professional."
"Kind people. Excellent service. Sound advice given. My car was in and out in no time. Would 100% recommend."
"Excellence and Quality are the words I would use to describe Renzo's. I am very grateful for the work ..." Read more
"They kept us informed every step of the way and were extremely professional."
"People were nice and explained everything well"
"Any calls we made to Renzo were treated answered professionally and with curtesy"
"The people were very pleasant but could have done a better job of calling me proactively and letting me know the status of the ..." Read more
"It was never communicated why the vehicle had to stay longer than expected and why additional parts ..." Read more

My Experience

I had a great experience with Renzo. The staff was friendly, professional, and took the time to explain everything clearly. The team completed the repairs in a fair amount of time, and the quality of the work was excellent, I appreciated everyone honesty. Lena made the entire process smooth and stress-free, from my first conversation with her over the phone when I called to drop my vehicle off to the last one we had when I came to pick it up, she was so friendly and helpful her attitude tells me that Renzo was a business I could trust. Thank you everyone for taking care of my baby i really appreciate the team making her look like new again, sorry i didn’t get any of the guys name, especially the one that walk me to my car in the pouring rain with a box covering my head thank you. I would definitely recommend this shop to anyone looking for reliable and trustworthy auto repair services.

My Experience

Great work and service

Likely to Recommend

Repair Quality

Great work and service

Customer Service

Again great job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend due to the quality of service, professionalism, customer service and keeping me informed duiring the repair process.

Repair Quality

When Renzo Auto Collision was done with the repair of my vehicle, it looked like a brand new car.

Customer Service

Customer service representatives were very professional and displayed empathy as I navigated through the insurance process and repairs needed due to another vehicle colliding into my tailgate.

Likely to Recommend

Repair Quality

True professionals. Highly recommend Renzo’s!

Customer Service

Likely to Recommend

Repair Quality

I was completely satisfied with their work; they did an excellent job—better than I expected.

Customer Service

I was completely satisfied with their work; they did an excellent job—better than I expected.

My Experience

Everything was awesome no complaints no suggestions

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Renzo’s shop is #1 in New York.

Likely to Recommend

The workers are very friendly and respectful

Repair Quality

Excellent customer service

Customer Service

I am well satisfied when you go there you felt welcome and appreciated

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My truck looks absolutely amazing Not only did they fix the damage but they detailed it so perfectly My beautiful truck looks like I just bought her ❤️

Likely to Recommend

Absolutely

Repair Quality

Firstly I was treated with respect and courtesy. My SUV was reviewed in a timely manner and the repairs were completed early than expected. My beautiful VEHICLE was returned to me looking like the day I purchased it.

Customer Service

Absolutely wonderful

Likely to Recommend

Repair Quality

Amazing service as Always.... On Time and updates was given the whole processes. Very professional #1

Customer Service

Likely to Recommend

Professional

Repair Quality

Recently had my car repaired There work is incredible i will recommend There Renzo Auto Collision to any one that's Need any work done on their Vehicle

Customer Service

Customer service exceptional

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am dissatisfied because it took them two months to resolve the problem with my car not starting.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Richie has excellent customer service skills workmanship was well done

Customer Service

Returned Clean

My Experience

Great customer service, my car looks even better than the day I first got it. Thank you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Satisfied with the work on my vehicle

Repair Quality

The atmosphere was great and you get entertained

Customer Service

Job well done

Returned Clean