Rice Buick-Gmc Collision Center

4.5 (149reviews)
100%
8330 Kingston Pike,  Knoxville,  TN  37919

Rice Automotive was founded in 1957, when Kenneth P. Rice Purchased the original Rice Olds Company franchise that was located at 1710 West Cumberland Street. The Dealership was moved to the 8330 Kingston Pike location in 1971. In 1985, the Chrysler-Dodge franchise was purchased at the Airport Motor Mile. The GMC franchise was added at the Kingston Pike location in 1987. the Buick franchise was purchased in 2002 to replace Oldsmobile. The Jeep franchise was acquired on the Motor Mile in 2009. Our goal at Rice Automotive is to provide superior service to all our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (149)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great service and customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The body shop repair did a perfect job. They were thorough and communicative. Great experience!

My Experience

Likely to Recommend

Repair Quality

None

Customer Service

none

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service! Very professional and timely in repairs. Arranged rental car service for us and handled return of it as well. Reviewed all work that was done and why. Would recommend them to others without any question.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Body shop was great. Thanks mark

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mark was an excellent representative of your company.He displayed the highest level of customer service and handling of our situation. Because of him my wife and I have decided to buy our next car from your dealership. Many thanks to him for his high quality performance.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great people to work with. Service was quick, and it looked like new afterwards!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I greatly appreciate the updates I received via text and the phone calls with updates from Mark. The body shop did a wonderful job of repairing and cleaning my car. I don't hope to be involved in another accident but I won't hesitate to use Rice Buick-GMC Collision again if I am.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent repair and excellent service. Would highly recommend

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service