Richey's Body Shop Inc

4.9 (204reviews)
100%
100 Industrial Park Dr,  Pell City,  AL  35125
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (204)

Likely to Recommend

Repair Quality

Great work and extremely helpful crew

Customer Service

Very polite and professional

Returned Clean

Likely to Recommend

None of my family or close friends live in the area, otherwise I definitely would

Repair Quality

Work performed in a timely fashion

Customer Service

Good communication about status of work

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with repairs.

Customer Service

Returned Clean

My Experience

I was so pleased with everyone I came in contact with! everyone was so nice and helpful, they got me in a month earlier for my repair than they thought they would, and got it fixed perfectly so quickly! I will always recommend Richey’s to everyone who needs a repair!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The bumper looks nice but now my vehicle isn’t running at all, as it was running before i brought it to you all i was promised to get a diagnosis for the driving issues from the accident(rumbling when i press the gas. Steering wheel feels like jelly) I let jared know all of this and that it started acting up after the accident yet the diagnosis was still not done and now the car wont start at all on top of the initial mechanical issue. It didn’t start when i came to check on it and the battery that was put in on Friday barely got me and my 6yr old to one destination. It was late and we stopped for gas and it gave trouble to start back up. Then when i got to my cousins house in Georgia it never started back up and i have been without a car since Friday. Please i hope you all can just have statefarm schedule a tow to get it back running like it was before the accident please and i hope i can get a rental or something to get me around before i loose my job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice to work with

Customer Service

Very personable

Returned Clean

My Experience

I think it looks better than before it got hit. It looks like I got an upgrade.

Likely to Recommend

Repair Quality

Car looks better than before I was hit.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Richey's has always satisfied our family with the work they do. No matter how small of a job it is Mr. Richey has always given the best prices and don't the best job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Awesome work as usual

Returned Clean

Likely to Recommend

Repair Quality

Love the work they did on my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I noticed an issue with the chrome on the trunk. I went in and asked someone to look at the car with me. David Richey came out and said that piece was on back order. And the tail light is cracked and it wasn’t when I took it in. He said he would order a tail light as well. They did not tell me this until I asked about it.

Customer Service

See previous comments

Returned Clean

Likely to Recommend

Repair Quality

There are NO communication skills within this office. If you are told "2 weeks", schedule yourself to be without your vehicle for at least 4- WITHOUT updates of any kind unless YOU call to beg for them. I was recently told the part for my vehicle was in and scheduled for repair. I dropped it off, and naturally waited 3 days longer than what they told me to expect before calling to check on the status, only to find out THE PART HASN'T ARRIVED YET. I was told incorrect information and they chalked it up to "miscommunication", but the communication was very clear and instead of calling to let me know they were wrong, my car has just sat up there. I do not have a choice that my vehicle is there since it is an insurance claim, but it is extremely unlikely I will choose this business again.

Customer Service

No communication

Returned Clean

Likely to Recommend

Repair Quality

Amazing work!

Customer Service

Returned Clean