Rich's Quality Auto Body Inc

5.0 (205reviews)

100%

(631) 734-7868

29950 Main Rd, Cutchogue, NY 11935

100%

See Photos

29950 Main Rd
Cutchogue, NY 11935

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

About Rich's Quality Auto Body Inc

See Photos

29950 Main Rd
Cutchogue, NY 11935

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

In operation 38 years.

Rich's Auto Body is a family owned auto repair business repairing vehicles for more than 33 years. We are located on the North Fork of Long Island in Cutchogue. Our collision center is known for its expertise, honesty, and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers on the North Fork of Long Island.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Cash
Check

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 4:00 pm
Tue	8:00 am - 4:00 pm
Wed	8:00 am - 4:00 pm
Thu	8:00 am - 4:00 pm
Fri	8:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (205)

Sort By:
Newest
Rating

189 Customers Rated

5 Stars

88.3% Complete

(181)
4 Stars

2.9% Complete

(6)
3 Stars

0.5% Complete

(1)
2 Stars

0.5% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers are highly satisfied with Rich's Quality Auto Body shop. They consistently praise the excellent customer service, quality of repairs, and timeliness. Many customers mention that their vehicles look like new after repairs, with some noting the extra touch of interior cleaning. The shop is commended for its professionalism, friendly staff, and effective communication through text messages and phone calls. While a few customers experienced delays, the overall sentiment is very positive, with many stating they would recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"The best auto body shop ever! They did an excellent job with my car and apart from that no matter how ..." Read more

"The work done at Rich's is outstanding! Everything looks perfect. They even cleaned my interior. I was ..." Read more

"Has fixed our family cars for over 20 years. Always top quality work! Professional, communicative and ..." Read more

"Cant tell that my car had any body damage. It came back to me looking brand new."

"You guys did an awesome job . Fast , clean and a perfect match of color . 11 out of 10 was totally ..." Read more

"Rich's did a perfect job right on schedule."

"Earlier than anticipated"

"Beyond satisfied since my mom was done early"

"My car was ready a day earlier than the original estimate"

"The car was ready 1 day later than estimated time which wasn't a problem at all"

"Received text messages and a telephone update when car was almost finished"

"Through text messages and phone calls, I always knew the status of my repairs."

"Weekly text updates and phone communication"

"Not always. There were numerous delays, I seemed to have been the one to check on status."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The best auto body shop ever! They did an excellent job with my car and apart from that no matter how ..." Read more

"The work done at Rich's is outstanding! Everything looks perfect. They even cleaned my interior. I was ..." Read more

"Has fixed our family cars for over 20 years. Always top quality work! Professional, communicative and ..." Read more

"Cant tell that my car had any body damage. It came back to me looking brand new."

"You guys did an awesome job . Fast , clean and a perfect match of color . 11 out of 10 was totally ..." Read more

"Rich's did a perfect job right on schedule."

"Earlier than anticipated"

"Beyond satisfied since my mom was done early"

"My car was ready a day earlier than the original estimate"

"The car was ready 1 day later than estimated time which wasn't a problem at all"

"Received text messages and a telephone update when car was almost finished"

"Through text messages and phone calls, I always knew the status of my repairs."

"Weekly text updates and phone communication"

"Not always. There were numerous delays, I seemed to have been the one to check on status."

Teresa (Honda owner) reviewed 8/20/26

Very Good 👌 👍

Craig (Jeep owner) reviewed 8/13/26

Charlene (Jeep owner) reviewed 8/3/26

Claudine (Toyota owner) reviewed 7/22/26

There were flaws to the job that I've pointed out to Jimmy during the time of pickup and inspection. Jimmy and I agreed the job needs to be reworked.

Roy (Subaru owner) reviewed 7/14/26

PROFESSIONAL, CARING, POLITE, REASSURING. AWAITING PART FROM SUBARU. <><> DOOR MIRRORS NO LONGER FLAG PASSING CARS ON RIGHT OR LEFT SIDE.

AS TO THE PREVIOUS UESTION: PROFESSIONAL, POLITE, CARING REASSURING, WILLING TO EXTEND THEMSELVES TO HELP THIS CUSTOMER GET THE BEST RETURNS/RESPONSES FROM INSURANCE COMPANY, AND ENTERPRISE RENTAL.

Joseph (Ford owner) reviewed 6/15/26

great work and timeframe

the best. very satisfied

Diane (Honda owner) reviewed 6/12/26

Christine (Honda owner) reviewed 6/8/26

Great service!!

Great!!

David (Chevrolet owner) reviewed 5/21/26

Joanne (Subaru owner) reviewed 5/14/26

I am amazed at how well you cleaned tne inside of our car! What a lovely extra touch. Thank you!

Eric (RAM owner) reviewed 5/12/26

Peter (Toyota owner) reviewed 5/7/26

Great operation top to bottom

Great job

Walter (Jeep owner) reviewed 4/28/26

Excellent customer service. Reliable and dependable.

Elizabeth (Land Rover owner) reviewed 4/27/26

Nicole (Chevrolet owner) reviewed 4/20/26

Catherine (Honda owner) reviewed 4/16/26

Constantly keeping in touch is a well appreciated aspect of your service. All staff was cordial and friendly.

Excellent service excellent quality work.

Excellent phone communication the whole time

Shannon (Kia owner) reviewed 4/15/26

They went above and beyond and I am so happy with the quality of service and the prestine quality of the paint matching for the body work down on my bumper. It took a little extra couple of days but is was so they could ensure they were doing everything with ample care. I will absolutely be making this my “home spot go to” for any future repairs. Thank you guys so much! And THANK YOU for being patient with some of my questions I called during the repair with.

Debra (Ford owner) reviewed 3/27/26

Debbie (Toyota owner) reviewed 3/26/26

They were precise and and speedy also very informative on final date to pick up

Amazing job , great updates on time car would be ready and they made the whole process so easy

Wonderful

Paul (Subaru owner) reviewed 3/23/26

Very good! The car was dented all over from ice, and looks much better now

Very communicative

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view more shops in: Cutchogue | 11935

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Rich's Quality Auto Body Inc

Take photos and get an online estimate

About Rich's Quality Auto Body Inc

Take photos and get an online estimate

Reviews (205)

189 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 2.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?