Riley & Sons - McCordsville
In operation 69 years, 4 years at this location.
Riley and Sons Collision is a a family-owned collision repair shop, serving the East Central Indiana community since 1957. Our technicians are trained in the latest vehicle technology and our facilities are equipped with state-of-the-art equipment. All Riley and Son’s facilities are ICAR Gold Class Certified which is the highest role-relevant achievement recognized by the collision repair industry. At Riley and Sons, we believe in investing in our team members and setting higher standards of repair for our customers. We are so confident in our work that our repairs are backed with a lifetime guarantee. Let us help you get your vehicle back on the road safely and efficiently.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got me in right away. Great communication throughout the repair.
Customer Service - 5.0/5.0 -
Communicated very well
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really appreciated the email updates on progress.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient shop. Made repairs sooner than expectedly. Friendly staff.
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
My Experience - 5.0/5.0 -
Yes I'm very satisfied, and I definitely recommend you for anyone that needs your repair service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every step of the process was thoroughly and clearly explained so I understood what to expect for my schedule, expenses, and car rental pickup and drop off.
My Experience - 5.0/5.0 -
They kept me informed on the status of my vehicle during the time they had it. It was done on schedule and the workmanship was great!
Likely to Recommend - 5.0/5.0 -
I would highly recommend.
Repair Quality - 5.0/5.0 -
They scheduled my job very quickly. I was kept informed of the progress being made during the time they had it. It was done on schedule and the workmanship was excellent.
Customer Service - 5.0/5.0 -
Was kept informed during the time my vehicle was in the shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work you guys did on my vehicle was outstanding. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am completely satisfied with the work done on my Volkswagen cross sport by Riley and son the staff was professional I rate them a 9 thank you Riley & Son.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After taking delivery of my vehicle, I found that an installed part was not operating correctly. Angela was able to get my vehicle in right away for a diagnosis and a satisfactory repair was quickly performed with no down time.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Took too long
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Other than not keeping me updated - it was great.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
I had a missing cover for my right side mirror, I don’t know when the cover came off I’m assuming during the accident but it was on the opposite side. I thought they would’ve replaced that and so I have to buy another one. Other than that the repairs were great
Customer Service - 2.5/5.0 -
I didn’t receive any updates during the time that my car was being serviced. Other than the one saying they had received my car. When I called to see if it was going to be done, it was finished, but no one had called me. They told me it had to run through the scanner, but they’ve been having trouble with the scanner. I was unable to pick it up on Friday due to the scanner. I never heard back and when my husband finally called, they said it was my fault because I was supposed to call them. That was not true.