River City Collision,Llc
River City Collision. Originally started out in 1989 as J & T Body Shop. Ran well, and in 1998 relocated and renamed solely as Truett's Auto Collision. Thomas W Truett based his business on customers, quality, and complete satisfaction. No matter what It took. The goal was to make the experience from start to finish as satisfying and simple as possible for the customer. From the accident to the pick up. Throughout the process the communication is relayed, updating the customer throughout. The end result should be a smile on their face, and feeling like "it never happened". Currently we've located to another larger locations since Feb, 2008 and we owe it all to you!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I highly recommend your company, not only were you fair, but your continual update on the repairs of my vehicle was amazing. Your understanding that we could not come and get the vehicle until I either found someone to pick it up or wait for me to be able to drive again meant the world to me.
My Experience - 5.0/5.0 -
I appreciated that I was kept informed about the work that was being done on my car on a daily basis and the people there were easy to work with
Likely to Recommend - 5.0/5.0 -
I'm totally pleased
Repair Quality - 5.0/5.0 -
They made the process easy and kept me informed on what was going on with my vehicle
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job, car like new.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the help and contact provided throughout the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative throughout the process and supportive throughout!
Customer Service - 5.0/5.0 -
Fantastic communication and available when needed
My Experience - 0.0/5.0 -
The repair part of it seems to be very nicely done. The communication part of it when we dropped our truck off and when we went to pick it up was somewhat what I wasn't completely satisfied with.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truett’s made the entire process seamless! Communications were top notch! I would recommend them to anyone. It was a pleasure doing business with them .
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I haven’t had it but a few hours. What I see now is great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did extra. I will use and recommend Truett to other people!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with the service you provided and with the way I was treated with respect. My car was fixed in a timely manner and you explained everything that was happening. You even returned my rental car. That REALLY impressed me I will recommend you to ayne that needs your services and I would definitely use you again with any car problems!! Thank you for everything.
My Experience - 5.0/5.0 -
Has an amazing experience with Truett for my car repair. Every interaction was extremely pleasant and the team was in constant communication with me about my repair. Worked great with insurance provider and went above and beyond to help me with my car rental even returned my rental for me after I picked up my car. Great staff Brad was above anything I could have ever expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing staff. So incredible helpful and thorough with the while experience
My Experience - 5.0/5.0 -
Very pleased with the process. Brad kept me informed the entire time. The area that was damaged looks brand new. I would recommend Truett's to anyone in need of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good! Looks like new.
Customer Service - 5.0/5.0 -
Brad was great! Kept me updated throughout the process.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
What I liked about this place. Well 1st was the customer service provided by Brad. He was very helpful and keeps texting me daily updates. I picked up the car and was missing few screws I told Brad and he immediately ordered it for me. Only thing I’ll added as of advice wash the car before returning to customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good service
My Experience - 5.0/5.0 -
It looks better than the day I bought it and I bought it used!
My Experience - 5.0/5.0 -
I went to three different places but I came to your shop because your price it WAS very REASONABLE! I will recommend you others people. Thanks again