River City Collision,Llc

4.7 (1,273reviews)
100%
2787 Hwy 378,  Conway,  SC  29527

River City Collision. Originally started out in 1989 as J & T Body Shop. Ran well, and in 1998 relocated and renamed solely as Truett's Auto Collision. Thomas W Truett based his business on customers, quality, and complete satisfaction. No matter what It took. The goal was to make the experience from start to finish as satisfying and simple as possible for the customer. From the accident to the pick up. Throughout the process the communication is relayed, updating the customer throughout. The end result should be a smile on their face, and feeling like "it never happened". Currently we've located to another larger locations since Feb, 2008 and we owe it all to you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,273)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were Outstanding throughout the entire process! Can’t say enough good things

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Repair Quality

Everyone was Kind and Helpful!

Customer Service

The Gentleman at the front desk was very nice and easy to talk to! He was very helpful!!

My Experience

Excellent service once again! We are repeat customer, the team always goes above and beyond. Friendly, professional, and top-quality work—highly recommend!

My Experience

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Repair Quality

Customer Service

My Experience

Excellent job, attention to detail, professional, and very friendly staff.

Likely to Recommend

Repair Quality

Just waiting on a part for inside of my car put everything else was good.

Customer Service

Likely to Recommend

Great workmanship friendly staff slow completion

Repair Quality

Work was done well car looks great, but took longer than expected was told 6/6 but wasn't ready until 6/24 a understandable part availability delay of 3 days was fine but the extra delay was annoying it cost me my trip to see my son in NJ

Customer Service

Only issue was dealing with rental. car reimbursement I had to come back for a check because I was told they couldn't give me one my insurance adjuster and Enterprise had so.e fault in that

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Repair Quality

Great job excellent work

Customer Service

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Repair Quality

Customer Service

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I’d recommend this shop to anyone who needed body work done.

Repair Quality

So far all of the repairs look great! I’m excited have it inspected and brought back for paint.

Customer Service

Everyone has been very helpful in this process.

My Experience

Excellent customer service and repairs.

My Experience

There is a loose part that has been identified and scheduled to be looked at on 5/8. Also a license plate holder for the front of car was not returned with the car.

Likely to Recommend

My time is more valuable than to constantly return the vehicle cause it's not right.

Repair Quality

Still items that need to be addressed.

Customer Service

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Repair Quality

Great job and staff

Customer Service

My Experience

Repairs are great and paint job amazing

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Repair Quality

Repairs are amazing and paint job was super

Customer Service

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Repair Quality

Great service and timing. Only feedback would be more communication - if you say you’ll call or text just make sure that happens that day. Other than that a great experience!

Customer Service

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Repair Quality

Excellent job as always. Will send anything there if needed.

Customer Service

Informative and excellent communication.

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Repair Quality

Customer Service

My Experience

They were very professional, knowledgeable and nice I would definitely use them in the future