River City Collision,Llc

4.7 (1,273reviews)
100%
2787 Hwy 378,  Conway,  SC  29527

River City Collision. Originally started out in 1989 as J & T Body Shop. Ran well, and in 1998 relocated and renamed solely as Truett's Auto Collision. Thomas W Truett based his business on customers, quality, and complete satisfaction. No matter what It took. The goal was to make the experience from start to finish as satisfying and simple as possible for the customer. From the accident to the pick up. Throughout the process the communication is relayed, updating the customer throughout. The end result should be a smile on their face, and feeling like "it never happened". Currently we've located to another larger locations since Feb, 2008 and we owe it all to you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,273)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything that was marked on my SUV was not done when I was told my car was ready to be picked up. However, everything that was marked to need repair was not done. I had to bring what had not been completed to the attention of the Truett Auto Collision representative. Then I had to wait while he took care of what had been overlooked. I don’t think I would recommend Truett to anyone.

Likely to Recommend

I already have

Repair Quality

Truett’s was awesome. They were transparent with me & kept me informed as they completed work on my car. The whole process was pretty seamless because of them. & the front desk staff was so friendly!!

Customer Service

I was kept well informed & always treated kindly by the front desk staff!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Awesome staff, very friendly!! Made sure i felt comfortable about the process. My car was done in a timely manner, and i got an amazing guarantee on all of the parts!! Thank you Truetts for your kindness. I will see you in the future..

Likely to Recommend

Repair Quality

Staff was amazing, and friendly! Great experience!! Will definitely be back again

Customer Service

Very helpful, kept me up to date on all repairs!!

Likely to Recommend

Repair Quality

THE BEST!!! Service and repairs are excellent. I will always choose Truetts for my collision needs.

Customer Service

My Experience

My Experience

My Experience

My Experience

Work was good and nice we thank all for fixing the door rubber.we we’re very happy

My Experience

My car was totaled out and these guys kept me informed the best they could being the ins company was communicating with them.very friendly business would definitely take another vehicle there to be worked on

My Experience

Thank you so much for everything!

My Experience

They’ve done repairs twice on my car and the work has been timely and cost efficient. The office folks are super friendly and I highly recommend them for body and service work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ken handled everything very kindly. Did everything I asked for. Customer service above and beyond! Car looks good. Thank U.!!

My Experience

Would highly recommend.

My Experience

Likely to Recommend

Repair Quality

I was very pleased on the work that they did on my vehicle. I would bring my vehicle back to them.

Customer Service

Like I said, I would bring my car back to them. They did a very good job on it and the customer service was very good.

My Experience

Forgot to put inside panels back