River City Collision,Llc

4.7 (1,273reviews)
100%
2787 Hwy 378,  Conway,  SC  29527

River City Collision. Originally started out in 1989 as J & T Body Shop. Ran well, and in 1998 relocated and renamed solely as Truett's Auto Collision. Thomas W Truett based his business on customers, quality, and complete satisfaction. No matter what It took. The goal was to make the experience from start to finish as satisfying and simple as possible for the customer. From the accident to the pick up. Throughout the process the communication is relayed, updating the customer throughout. The end result should be a smile on their face, and feeling like "it never happened". Currently we've located to another larger locations since Feb, 2008 and we owe it all to you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,273)

My Experience

Thank you for being thorough! I appreciate you all 🤓

My Experience

Job well done!!

Likely to Recommend

Definitely recommend.

Repair Quality

Great customer service and the work was excellent. I will definitely go back to them for body work and paint if needed.

Customer Service

Great customer service.

My Experience

Likely to Recommend

Repair Quality

They did a good job overall.

Customer Service

Likely to Recommend

Repair Quality

Repairs done well. The inside of the car and mats were left dirty.

Customer Service

My Experience

Every one was very nice and the car was returned to me in show room condition. Thanks Ken!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff went beyond to make my experience and service better. I thank them all.

My Experience

Thank you for your excellent service and repairs of our daughter’s car. She was so happy to see her car repaired. We appreciate all of your help!

My Experience

The car looks beautiful! Thank you so much.

My Experience

Everyone I dealt with at Truett’s was professional and did a great job repairing my car. They were also very kind while doing it!!! Thanks Truett’s!!

Likely to Recommend

Repair Quality

Excellent quality work. Helped coordinate with my insurance co. friendly staff. Done in a pretty timely manner. A slight delay to inferior bumper sent by supplier, Truett rejected that one and demanded a perfect one. I appreciate they look out for the customer and maintain their quality reputation.

Customer Service

Likely to Recommend

Repair Quality

The repair seems to have been done well and looks good. My concerns is with lost cargo mat and reply to phone calls.

Customer Service

Lack of call back during repair and after discovering cargo map missing.

Likely to Recommend

Repair Quality

My car seems to be repaired properly. The staff was friendly and courteous. My only issue was lack of updates on progress. Geico initially said the repair would take 4 days and Truett would update me. Truett said Geico would update me. No one updated me. I call Truett to check on the progress after one week.

Customer Service

My Experience

Even though we were told it was ready by phone, when we arrived we noticed that there was a plastic trim that was loose. We waited for it to go back in shop which was less than 20 minutes.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Top Tier, unmatched!

My Experience

Truett's did a wonderful job on our current vehicle.

Likely to Recommend

Repair Quality

Customer Service

Job well done.

Likely to Recommend

Repair Quality

Just seemed to take longer than expected

Customer Service

My Experience

Great job!