River City Collision,Llc

4.6 (1,273reviews)
100%
2787 Hwy 378,  Conway,  SC  29527

River City Collision. Originally started out in 1989 as J & T Body Shop. Ran well, and in 1998 relocated and renamed solely as Truett's Auto Collision. Thomas W Truett based his business on customers, quality, and complete satisfaction. No matter what It took. The goal was to make the experience from start to finish as satisfying and simple as possible for the customer. From the accident to the pick up. Throughout the process the communication is relayed, updating the customer throughout. The end result should be a smile on their face, and feeling like "it never happened". Currently we've located to another larger locations since Feb, 2008 and we owe it all to you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,273)

Likely to Recommend

I canceled the appointment I had for my other car that needed repair.

Repair Quality

The truck had a big drip and little metal debris in the paint so felt it was a messy job. I did appreciate the good customer service by taking the truck back and making it like I would expect picking it up first time.

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Very satisfied. Thanks

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My Experience

All repairs were finished completely as I would expect from Truetts Auto Collision. It's the best shop to take your vehicles for service and repair.

Likely to Recommend

I still think your a good repair shop.

Repair Quality

I'm a little concerned that it's so loud going over bumps of any size shape. I thought maybe it just needed time to adjust but I'm not sure now and I have to drive it to Spartanburg and on to Ohio.

Customer Service

My Experience

One of few companies that has a person answering a phone and is always available also freindly and courteous staff workmanship also a plus

Likely to Recommend

Repair Quality

The only thing that exceeds the quality of their work, is the quality of their people!

Customer Service

Same as previously stated.

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Repair Quality

Truetts repaired body work from an accident that another body shop didn't do properly. They were kind and fast on getting the job done

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Thanks

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Repair Quality

Good work. Friendly. And timely Thanks

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The work on my truck was astounding! It looks brand new. Thank you

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Repair Quality

Awesome service

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My Experience

Looks amazing!

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i have used in past and will again. this time communication was an issue and missed broken front seat

Repair Quality

back of truck looks great but front seat was broke and went un noticed. I am still waiting on a call back for when that part comes in so work can be completed

Customer Service

when you call nobody seems to know the status of the vehicle

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