River City Collision,Llc

4.6 (1,273reviews)
100%
2787 Hwy 378,  Conway,  SC  29527

River City Collision. Originally started out in 1989 as J & T Body Shop. Ran well, and in 1998 relocated and renamed solely as Truett's Auto Collision. Thomas W Truett based his business on customers, quality, and complete satisfaction. No matter what It took. The goal was to make the experience from start to finish as satisfying and simple as possible for the customer. From the accident to the pick up. Throughout the process the communication is relayed, updating the customer throughout. The end result should be a smile on their face, and feeling like "it never happened". Currently we've located to another larger locations since Feb, 2008 and we owe it all to you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,273)

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Very great work and everything went well

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Everyone very helpful and I would use in future and recommend to friends and family.

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Staff very helpful and repairs were taken care of in a timely manner.

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I am totally satisfied with my experience and quality of care shown by Susan

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Everything I expected was perfect and I am totally satisfied

My Experience

They did a great job

My Experience

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An excellent job!

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Even though I had to return for the repairs to be completed, I felt the shop did try and resolve the issue quickly and at my convenience.

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Repair looks good but it was not completed correctly the first time and we had to return a second time for the repair to be completed properly.

Customer Service

Customer service was good and tried to resolve the issue quickly and get us scheduled when it was convenient for us.

My Experience

My vehicle was fixed very quickly and it turned out amazing. All the staff was very pleasant and helpful. I will be coming back for my other needs.

Likely to Recommend

Absolutely to friends and family.

Repair Quality

The work they do is incredible. Our VW Bettle looks brand new. They are pleasant to deal with. The only thing is I would have been happy if the inside was cleaned as well as the outside. Otherwise that small thing I will do business with them again and again. Thank you for the excellent work!

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They were fantastic.

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I’m very happy with my car, they fixed it because they couldn’t find one to replace it with, and you can’t even tell that it was damaged. My mom is bringing her car over after we get back from a trip to get an assessment.

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My Experience

My back bumper is missing a peice my old bumper had it before on it I have pictures I would like that fixed or ordered

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Paint job is terrible my back bumper is missing a part and the tow cover is all bent doesn't even look right ... my brand new car I just purchased not even 3 months ago it complete trash now im so upset and dissatisfied I cannot believe I wasted 38k on vehicle to look like this now 😢

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The bumper looks like new

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I have already used them three times and would highly recommend!

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Second opportunity with Truett’s and my car is beautiful 😍

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Susan was always awesome and they provided a ride when needed!

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Like it never happened

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My Experience

From the moment we stepped in to drop off my car, we were treated so greatly! My car looks amazing & I especially love that the workers even flattened out my front license plate & put it back on my car. I'm forever grateful!

Likely to Recommend

Repair Quality

From start to finish, we were treated great & my car looks brand new! Speed of repairs was amazing! Even after I picked up my car from being done with repairs, I got home & noticed one of my lights weren't working, I called Truett's & they said bring it back, took back & they had the issue fixed in about 10mins. Really pleased & especially love how the workers even straighten out my front plate/ tag & put it back on my car! Will recommend!

Customer Service

From start to finish, we were treated great & my car looks brand new! Speed of repairs was amazing! Even after I picked up my car from being done with repairs, I got home & noticed one of my lights weren't working, I called Truett's & they said bring it back, took back & they had the issue fixed in about 10mins. Really pleased & especially love how the workers even straighten out my front plate/ tag & put it back on my car! Will recommend!