River Road Automotive LLC

5.0 (352reviews)
98%
211 Dry River Rd,  Bridgewater,  VA  22812

In operation 48 years, 36 years at this location.

River Road Automotive Collision Center is a family owned auto repair business that has been serving the community since 1978. Our goal is to provide quality repairs in a timely basis with excellent customer service!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (352)

My Experience

I enjoyed the kindness and the text message updates throughout the week. I had a wonderful experience!

Likely to Recommend

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Returned Clean

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Repair Quality

Amazing Work! Fast and very friendly.

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Returned Clean

My Experience

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Returned Clean

My Experience

DJ / River Road kept me updated several times weekly on the status of the repairs. The completion was brought in on time (2 weeks) and my car looked NEW and CLEAN. Friendly, knowledgeable, and professional. When I picked up my car, I told DJ "I hope I don't see you here again"! HOWEVER, if i need auto body repair work, there is no other place I would trust to do the work!

Likely to Recommend

Great work. Great customer service. A preferred vendor with my insurance carrier. I see why.

Repair Quality

Work completed on time based on projection. Work looks amazing. I was kept updated several times a week on the status, which was appreciated since I had a rental car. DJ and River Road always goes beyond the expected to make an unpleasant event tolerable. My car looks amazing and they did a great cleaning it as well. Let's hope I don't need this type of service again but If I do it's back to River Road.

Customer Service

Excellent customer service.

My Experience

It’s always a pleasure to work with River Road. Thank yall for everything! The Tahoe looks great.

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Customer Service

My Experience

You absolutrly cannot beat the quality of work done at River Road and their customer service is excellent!

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Repair Quality

River Road does top quality work and their customer service is top notch.

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Returned Clean

My Experience

These folks do very good quality work, this was the 3rd vehicle they have repaired for me, excellent workmanship every time. I highly recommend!!!

My Experience

Excellent customer service!! I will definitely recommend them!!

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Repair Quality

Great work!! I would love for this team detail my car in the future!!

Customer Service

Returned Clean

Likely to Recommend

Definitely would recommend them, have used them twice and they have been great!

Repair Quality

They are excellent! Updated me fairly regularly about the car. Repair so far looks and feels great!

Customer Service

Oops like I mentioned, they communicated well and updated me regularly.

My Experience

They did a great job!! Looks fantastic!!

Likely to Recommend

I am a repeat customer and have recommended them many times to others.

Repair Quality

River Road always does a super job and are a pleasure to work with.

Customer Service

Great guys who care about their customers.

My Experience

Great service and excellent repair

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Repair Quality

River Road went above and beyond, cleaning the entire car inside and out

Customer Service

Great repair, and fast. They went above and beyond to clean inside and out of the car

My Experience

Quality work as always. So appreciate y’all being here for the community and the honest and professional work.

Likely to Recommend

I have recommended them previously and will do so moving forward. They have worked on all 5 of my vehicles.

Repair Quality

Delivered before I thought it would be completed!

Customer Service

Great people to work with. Honest and trustworthy

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Repair Quality

Everything seems fine so far but time will tell.

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Returned Clean

My Experience

You did an amazing job,and added bonus you even washed ,polished my jeep plus detaild the inside,really above and beyond service.... Thank you so kindly for your excellent service......!!!!!!

Likely to Recommend

Absolutely do and will referee as opportunity arises

Repair Quality

Thanks for the amazing job on my jeep. Y'all are the best in the valley.....

Customer Service

Very professional yet warm like family...

My Experience

Great job, guys! Many thanks.

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Repair Quality

Great repair job. Thanks, Emmett

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Returned Clean

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Returned Clean