Roadster Collision

5.0 (433reviews)
100%
70 Comsewogue Road,  East Setauket,  NY  11733
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Shop AssistantSparkles
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (433)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff described as friendly, professional, and accommodating throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles looked brand new or better than before. Communication is highlighted as excellent, with regular updates keeping customers well-informed. Timeliness is generally strong, with many repairs completed on schedule or even earlier than expected. The professional and personal approach creates a smooth, reassuring experience during what can be a stressful time for customers.
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"They are best. Customer service 10. Communication 10. Finish product 10. If hu want really professional service. CARSTAR ..." Read more
"... that I felt I should share it. From start to finish every aspect of the repair process was absolutely perfect" Read more
"The customer service was fantastic! Everyone was very polite and friendly and that made the experience ..." Read more
"Everyone I interacted with were friendly and very professional. They fixed my car beautifully. I was ..." Read more
"Excellent work, pleasure to deal with. Thank"
"Earlier than expected"
"Yes! My car was ready at the time of my appointment when I picked it up!"
"Amazing, was done in two days."
"Way before and done perfectly"
"A few days sooner than expected.👍"
"Strong communication process throughout whole repair process"
"Yes, communication was great! A very easy process for me."
"Every couple of days there was an update on the progress."
"Texted and informed regularly."
"EXCELLENT customer service and love the constant update while my vehicle was being worked on. Amazing work as well"

Likely to Recommend

Repair Quality

When my car was returned to me, it looked better than new!

Customer Service

Thee servicemen were very helpful and friendly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They are best. Customer service 10. Communication 10. Finish product 10. If hu want really professional service. CARSTAR is the place.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great job!

Customer Service

Super Helpful

Likely to Recommend

Definitely would highly recommend this shop.

Repair Quality

Great work and very satisfied.

Customer Service

Excellent customer service.

Likely to Recommend

The Best!!!!!

Repair Quality

I give them 10 stars most excellent. So kind and thorough. They do not make shops like this one. It was a real pleasure.

Customer Service

Likely to Recommend

Repair Quality

Great job. Super happy with the entire process

Customer Service

My Experience

I had a wonderful experience. The team was warm, attentive, and truly committed to making sure I was completely satisfied.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Steve was welcoming and assured me with regards to my vehicle. Results were as promised . Very satisfied!

Likely to Recommend

Repair Quality

They are extremely accommodating the work looked terrific. The car was beautiful when it was finished and they even washed it and armor rolled the tire is amazing thanks Rich and Steve.

Customer Service

Steve and rich aim to please.

Likely to Recommend

Repair Quality

Car Star is a bunch of nice guys concerned about doing a tip top job.Overall a nice experience and would recommend .

Customer Service

Good rapport with owner

Likely to Recommend

Repair Quality

Truck is running well after repairs.

Customer Service

David was nice and on top of things.

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Repair Quality

Customer Service

My Experience

Everyone was very attentive and polite

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Repair Quality

Excellent work, pleasure to deal with. Thank

Customer Service

Excellent

My Experience

The gentleman I met when I dropped off and picked up my vehicle was a pleasure to deal with, vert friendly, caring and knowledgeable.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great job. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work on car. Great customer service.

Customer Service