Robert's Body Shop, Inc.

5.0 (402reviews)
100%
413 Carol St,  Orange,  TX  77630

In operation 60 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (402)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting repairs that make vehicles look brand new and damage completely undetectable. Communication stands out as a major strength, with customers appreciating regular text updates throughout the repair process and helpful, courteous staff who answer questions with confidence. The team is described as professional, accommodating, and going above and beyond expectations. While some repairs experienced minor delays due to parts availability or external factors like holidays, customers generally appreciated being kept informed about any changes. The shop receives strong recommendations from satisfied customers who highlight the combination of quality workmanship, excellent communication, and outstanding customer service.
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"Can't even tell it was repaired."
"I am completely satisfied with the work done on my vehicle. They did a beautiful job."
"Did a great job. Cant even believe it was wrecked."
"Exceptional service. Great communication. Didn't rush the repairs. Kept me informed."
"Always kept in touch with progress & easy to contact to for ANY questions. I'm completely satisfied with ..." Read more
"Y'all did a great job and I appreciated the text updates I received keeping me informed."
"i was updated frequently about what was completed or what the next steps were in the repair process ..." Read more
"Absolutely a pleasure to do business with. Kept us informed the entire time, and did great work. Will definitely recommend to ..." Read more

Likely to Recommend

Absolutely a 10! Robert’s Body Shop does great work, is kind and easy to deal with, and has earned my trust!

Repair Quality

We have used Robert’s Body Shop multiple times now and have been pleased every time! We have complete trust in their work! They go above and beyond to make sure the repairs are done right and that the customer is satisfied!

Customer Service

The staff has always been friendly every time I’ve called.

Returned Clean

My Experience

We couldn’t be happier with the work done by Robert’s Body Shop! After our 2021 GMC Sierra 1500 was involved in an accident, they handled everything from the repairs to the paintwork with exceptional care and attention to detail. When we got our truck back, it looked absolutely incredible—like new! What really stood out was how honest and professional they were throughout the entire process. They kept us informed every step of the way, communicated clearly, and made what could have been a stressful experience so much easier. We highly recommend Robert’s Body Shop to anyone needing collision repair. Excellent workmanship, honest service, and great communication from start to finish. Thank you for taking such great care of our truck!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very patient and helpful

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Always do good work and they are efficient!

My Experience

I was so pleased either the whole process. Everything was handled very professionally. My car looked great. Communication was Great. I loved the text messages giving me updates. When I had to call with questions the lady’s in the office had answered or called right back with the answers. I will be recommending Robert’s Body Shop to all my family and friends. I also will be giving a A+ review to State Farm.

Likely to Recommend

Repair Quality

Great service.

Customer Service

The whole experience was great

Returned Clean

My Experience

Thank you for keeping me updated on the progress of my car repairs. I would definite recommend Robert's Body Shop to anyone needing repairs to their car. Great job!

Likely to Recommend

Repair Quality

Customer Service

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Great service

Repair Quality

Repairs were taken care of how we wanted. The end result turned out like I wanted. We were very pleased.

Customer Service

Staff very welcoming and friendly

Returned Clean

My Experience

My Experience

Robert’s body shop was above my expectations. They were honest, and beyond fair. They kept me in the loop every step of the way and they looked out for me that my car was cared for correctly. Honestly, I could not have asked for more.

Likely to Recommend

Repair Quality

Doing business with Robert’s body shop was an absolute pleasure. They were honest and hard-working and communicated with me regularly. I could not have asked for a better experience.

Customer Service

Everyone was so thoughtful and cooperative and helpful. I did not have one single bat encounter. I am so very happy with the service at Robert body shop.

Returned Clean

My Experience

Great overall job

Likely to Recommend

Repair Quality

My truck looks great! They had to replaced front fender, also front and rear passenger doors. It was completed in 2 weeks just like they said.

Customer Service

Returned Clean

Likely to Recommend

Years of experience...

Repair Quality

Professional and positive work.

Customer Service

Professional customer service...

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Good jod

Returned Clean

My Experience

Friendly people and excellent service this is only place I bring my vehicles to I would like to thank everyone involved

My Experience

They said they had trouble locating the parts but they got it done anyway. Goes to show why they are one of the top rated in the area

Likely to Recommend

Repair Quality

Customer Service

Returned Clean