Rob's Auto Body Shop

4.9 (460reviews)

97%

(843) 369-0178

901 Church Street, Conway, SC 29526

97%

901 Church Street
Conway, SC 29526

Get Directions Email

About Rob's Auto Body Shop

901 Church Street
Conway, SC 29526

Get Directions Email

In operation 18 years.

Payment Types

MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (460)

Sort By:
Newest
Rating

447 Customers Rated

5 Stars

86.7% Complete

(399)
4 Stars

4.6% Complete

(21)
3 Stars

2.2% Complete

(10)
2 Stars

1.1% Complete

(5)
1 Star

0.9% Complete

(4)
< 1 Star

1.7% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before. The level of professionalism and friendliness of the team is frequently highlighted, along with proactive communication and regular updates throughout the repair process. Several customers appreciated vehicles being completed ahead of schedule and returned thoroughly cleaned. A few customers noted areas for improvement, including paint defects on returned vehicles, an incorrectly installed aftermarket camera, and a repair that was not fully completed as requested - all of which were mentioned directly by customers in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... explained and I knew my car would be fixed. Actually, it looks better than when I bought it. The paint job was spot on. I would HIGHLY RECOMMEND them!! Thank you so much" Read more

"Had fish eyes all across the rear bumper and on the trunk lid.."

"Incorrectly installed an AFTERMARKET camera system when they replaced my wind shield"

"Rob's Auto body get a fantastic repair job on my vehicle. It looks brand new, inside and out. I am highly satisfied with a job ..." Read more

"I am very happy and completely satisfied with work that was recently completed on my Toyota Highlander."

"Absolutely my car was finished way early! I couldn't belive it when they called to say it was ready! They are quick. And the car ..." Read more

"My car was actually ready before the date that was due."

"Completed faster than I was told.... great work"

"My car door looks great and the repair process was quicker than I thought!"

"Delayed, but the staff keep me updated."

"Customer service couldn't be better! They called me multiple times giving updates on cars progress and kept me in the loop every step of the way. They ..." Read more

"Complete updates were provided every time I called the shop."

"Very good communication with me through the process."

"... Dropping vehicle off and picking up vehicle. Also kept us informed." Read more

"Great communication !!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... explained and I knew my car would be fixed. Actually, it looks better than when I bought it. The paint job was spot on. I would HIGHLY RECOMMEND them!! Thank you so much" Read more

"Had fish eyes all across the rear bumper and on the trunk lid.."

"Incorrectly installed an AFTERMARKET camera system when they replaced my wind shield"

"Rob's Auto body get a fantastic repair job on my vehicle. It looks brand new, inside and out. I am highly satisfied with a job ..." Read more

"I am very happy and completely satisfied with work that was recently completed on my Toyota Highlander."

"Absolutely my car was finished way early! I couldn't belive it when they called to say it was ready! They are quick. And the car ..." Read more

"My car was actually ready before the date that was due."

"Completed faster than I was told.... great work"

"My car door looks great and the repair process was quicker than I thought!"

"Delayed, but the staff keep me updated."

"Customer service couldn't be better! They called me multiple times giving updates on cars progress and kept me in the loop every step of the way. They ..." Read more

"Complete updates were provided every time I called the shop."

"Very good communication with me through the process."

"... Dropping vehicle off and picking up vehicle. Also kept us informed." Read more

"Great communication !!"

William (Toyota owner) reviewed 9/21/26

Fantastic workmanship and completed on target date.

Great receptionist and contacted me.

Lynne (Toyota owner) reviewed 9/14/26

Rob's auto Body always dose a great job ok my car! Always happy to deal with them with having to car my car fixed

Willette (Nissan owner) reviewed 9/10/26

Michelle (Hyundai owner) reviewed 9/7/26

Sammy (Toyota owner) reviewed 9/7/26

Rob’s Auto Body’s is family-owned and operated that I have trusted with my vehicles for more than 20 years. They have never disappointed and always stand behind their workmanship. If you give them the opportunity, I'm confident you'll have the same positive experience and level of service that I have come to expect over the years.

Benny (Volkswagen owner) reviewed 8/28/26

Christopher (Toyota owner) reviewed 8/27/26

Everything was fixed like new. The best part was the customer service and communication, keeping us updated.

All the girls I spoke to were very friendly and kept myself updated on my son’s car

Kelly (Chevrolet owner) reviewed 8/20/26

Incorrectly installed an AFTERMARKET camera system when they replaced my wind shield

Still waiting to hear how they plan to replace the camera that is dangling in the dash

Glendale (Nissan owner) reviewed 8/17/26

You do a great job 👏

Great job on my car 👏

Very nice 😊

Brian (Toyota owner) reviewed 8/13/26

Good job

Stephen (GMC owner) reviewed 8/13/26

The repair was completed satisfactorily. I would rate it a 10, but had to bring the truck back for slight adjustment of fit of the front bumper.

Eric and JR were most helpful. JR particularly was really concerned that I was satisfied with the body work. He said they would do whatever needed to get the front bumper aligned properly and was apologetic that the issue wasn’t noticed when it was initially released to me as completed. The bumper was adjusted properly and now looks like one on a new truck! Thanks a bunch JR!

Phyllis (Ford owner) reviewed 8/6/26

Definitely

My car looks amazing, just like it did when I purchased it. I was very surprised & I do Appreciate the time that was taken to Clean interior & exterior of the car. I can’t say enough good things about my Experience dealing with Rob’s Auto Body. Right from the start with Eric the estimated To all the gals that gave you a warm Greeting when you walked in and also Thanking you for doing business with them. They will go out of their way to do everything To make everything right & help the Customer. It makes a person feel good to Deal with a business that you know they Appreciate your business & you aren’t just A number going through an assembly line. Rob’s is a great example of caring about Their customers. Thank you for all your Time & effort. Phyllis Koch

See above comments

Benika (Toyota owner) reviewed 8/6/26

I most definitely would recommend them to anyone

They did a fantastic job on my car. I love it.

Customer service was great

Jay (Mazda owner) reviewed 7/30/26

Brian (Chevrolet owner) reviewed 7/20/26

Customer service was great each time we visited. Dropping vehicle off and picking up vehicle. Also kept us informed.

Tyler (GMC owner) reviewed 7/19/26

Erin (Kia owner) reviewed 7/17/26

Kayonda (Cadillac owner) reviewed 7/16/26

The repairs were excellent, very satisfied.

Very nice and pleasant.

Nye's Pharmacy Of Co (Chevrolet owner) reviewed 7/11/26

Harry (Toyota owner) reviewed 7/6/26

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Rob's Auto Body Shop

About Rob's Auto Body Shop

Reviews (460)

447 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean