Rocco's Collision Center - Northeast

4.8 (1,150reviews)
94%
601 Red Lion Rd,  Philadelphia,  PA  19115

In operation 69 years.

Auto body collision repair and refinishing, auto glass and towing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,150)

My Experience

Yes the work appeared professional and complete. . However a gadget was not replaced under the dash inside the vehicle. It was a gadget which controls the ECO driving system,

Likely to Recommend

Repair Quality

Hi Overall I was pleased with the work Rocco's have delivered. Even though my sun glasses I left on the dash were not in the vehicle when it was returned to me. They were left on the dash in the front window.

Customer Service

Customer service was always professional.

Returned Clean

Likely to Recommend

Good experience and quick turnaround with the shop, no reason not to recommend.

Repair Quality

Customer Service

Anya and Ray answered all questions I had and kept me updated on repairs. Although I felt bad that I couldn’t drop off or pick up until close to closing, they were super friendly about it and didn’t mind.

Returned Clean

My Experience

You guys are awesome fast very detailed will definitely recommend to my family and friends

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The repair work was excellent. I know there were some difficulties in communicating with the insurance company to get all work completed. It took a little longer than hoped to get everything finished.

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Repair Quality

Customer Service

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They were great, communicative, friendly and quick! 10/10 would recommend

Repair Quality

They were great, communicative, friendly and quick! 10/10 would recommend

Customer Service

They were great, communicative, friendly and quick! 10/10 would recommend

My Experience

Thanks so much I appreciate everything your did on my car 🚗

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The entire is is wonderful Anya is amazing at customer service and facilitating. The process. Everyone I came in contact with tact was patient,warm, and knowledgeable!

Customer Service

Amazing.

My Experience

The body work was exceptionally well done, but I seem to believe fast mess going on n reference to the administrative side. All state and shop prolonging to change my claim name & number so I couldn’t get the deductible payment plan. All state networking with them telling them to not work on my car until a certain time costing me over $2000 n transportation & rental car. Changing the repair shop from the city location to the country location. When I picked up my car the running hot sensor light was on, I had to miss work n Brooklyn New York , and take my car to the body shop for them to fix the problem I personally think they thought I didn’t have my deductible

Likely to Recommend

The work wasn’t bad

Repair Quality

Excellent work , I need to call so the shop can re examine the hood, on the passenger side , it appears to be a larger gap. Overall my score would be a 9

Customer Service

They answered questions and returned calls

My Experience

Staff was friendly and very considerate, my car looked brand new! I will definitely recommend Rocco’s if a family or friend needs repairs!

Likely to Recommend

Repair Quality

Quick excellent repair on my jeep, looks brand new! Also very friendly and considerate staff!

Customer Service

Returned Clean

My Experience

The repair looks really well done. Looks like the day the car came off the lot. Would definitely recommend this place who needs body work done.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

No one from the shop informed us that the insurance company put the car on hold for further inspection. That is the only thing that I can say everything else was great. Dealing with Zach at the red lion location he was really great.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Nice job and thanks for the car wash. Everyone there was very professional and friendly

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Customer Service

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Repair Quality

I'm really satisfied with the vehicle.

Customer Service

My Experience

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My Experience

You all were great. Thanks for making it easy.

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Repair Quality

Customer Service

Returned Clean