Rook Enterprises, Inc. DBA Victor Auto Body Works

5.0 (1,083reviews)
100%
590 Washington St,  Middletown,  CT  06457

Victor Auto Body Works is the largest and finest auto body repair facility in Middlesex County since 1953. Our second generation family business prides itself on exceptional customer service and exceeding client expectations. In addition to a state of the art auto body facility, we also offer mechanical repair services, car sales and 24/7 towing services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 7:30 am - 10:00 am
* Holiday hours may differ.

Reviews (1,083)

Likely to Recommend

Repair Quality

Great customer service. Thanks Patty. And the car repair was perfect. It looks like new.

Customer Service

Great customer service. Thanks Patty. And the car repair was perfect. It looks like new.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Great job to everyone who has to work on my car thank you

Likely to Recommend

Quality work with attention to detail on the parts ordered. Insurance company quoted off brand parts or recycled parts from scrap yards. Victors elected to purchased OEM parts when applicable to maintain my vehicle’s value and outfit it with higher quality components .

Repair Quality

Excellent body work conducted

Customer Service

Patty maintained excellent communication throughout the process , updating me along every step of the process and was consistent with the insurance adjuster for my claim.

Returned Clean

My Experience

Excellent service.

Likely to Recommend

Repair Quality

Great service, quick repair.

Customer Service

Great repair excellent service.

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Repair Quality

Customer Service

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My Experience

Staff is amazing, they kept me up to date o. everything . My car looked amazing . Thank you!

Likely to Recommend

I have used Victors many times and continue to recommend them to family and friends

Repair Quality

Tyler ensures the job is done correctly every time! He is always helpful and responsive. Thank you for taking such good care of my car, it looks amazing!!

Customer Service

Tyler is very open and honest every step of the process. I trust him and respect his opinion.

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Repair Quality

Very excellent job

Customer Service

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Repair Quality

Customer Service

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My Experience

Yes,I would recommend them for body work .

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Repair Quality

Customer Service

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My Experience

Robert was very professional and all questions answered. Communication was great with up to date information. My car was made perfect again. 100% satisfied, will recommend.

Likely to Recommend

Repair Quality

Professional, awesome communication and did an amazing job. I couldn’t be happier! Will definitely recommend.

Customer Service

Returned Clean

My Experience

We were pleased with emails and messages letting us know where they were in fixing the car. They were sure to install quality parts. The car looks brand new.

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Repair Quality

Customer Service

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My Experience

Victor Auto Body was extremely professional and the customer service was exceptional.

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Repair Quality

Customer Service

Their attention to detail and overall quality of work was exemplary.

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Repair Quality

Customer Service

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My Experience

I was pleased that the cost was way less than the estimate! Thank you for not doing unnecessary work.

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Repair Quality

Customer Service

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My Experience