Rountree Moore Ford Lincoln
In operation 21 years.
Our Collision Center in Lake City, FL has been a viable part of the Rountree Moore Automotive Family since 1972. We know that having an automobile accident can be extremely stressful. As a leading North Florida Auto Body Shop, we understand how difficult it is to find a body shop that does honest, quality work in a timely manner. Our job is to take away your stress and anxiety with professionalism, efficiency and courtesy. Our staff and facility will give you unprecedented peace of mind as the repairs are being made on your vehicle. Our main goal at Rountree Moore is both quality workmanship and customer service. We specialize in collision repairs of all kinds, both large and small, and will return your car to pre-accident condition. Be sure to consider Rountree Moore's Collision Center for all of your Lake City auto body repair needs: We work with most major insurance companies We offer rental car service on site We use genuine OEM parts and accessories
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:30 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
We got our repair done quickly.
Customer Service - 3.5/5.0 -
Good, but started out kinda rough
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was very well done and cleaned
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
No comment
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your staff was unfazed and walked me through correcting a series of insurance co ( the wrong vehicle listed and different dates for drop off).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I went to pick up my car I immediately noticed my hood needed to be realigned. I brought it back in and it was realigned several days later but my front right finder is bulging out. The technician that brought my car out told me it was nothing that they can do. I’m extremely dissatisfied with car. The inside staff are great no complaints there both lady’s were very kind.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The collision offers was very professional. Thank you so much.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, courteous and timely
Customer Service - 5.0/5.0 -
Dana was superb!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
After an initial rocky start I ended up being quite satisfied with the repairs. Ma. Rachel was s very helpful person and is a great asset to your company. I want you to thank her again for me for her help, 💓
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck was ready when promised
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied and happy with the collision work done on my Nissan. I hope I don’t have to come back no time soon. The staff were very friendly and helpful. Thank you!
Customer Service - 5.0/5.0 -
Very nice and friendly!
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a great job..... The issues I mentioned above will be corrected. I overheard they implemented some new system or procedure about tracking the repair through the process and don't have all the systems worked out. It was over how the girls up front didn't know the truck was ready and to keep up with the status of the repair. It was ready on Friday after noon. My insurance company told me Saturday. When i showed up Monday the girls didn't know it was ready. It probably was that ir really wasn't ready by Roundtree's standards because it wasn't cleaned, washed, and so on but to the insurance provider it was ready and they wanted to end the rental coverage as soon as possible.
Repair Quality - 5.0/5.0 -
They did a very timely and great job. I have not found any issues.
Customer Service - 5.0/5.0 -
They were informative and pleasant to deal with.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Looks like new i would only recommend they also clean up the inside where they sat or left hand prints and other dirt
Customer Service - 5.0/5.0 -
Everyone was very nice and professional