Rountree Moore Ford Lincoln
In operation 21 years.
Our Collision Center in Lake City, FL has been a viable part of the Rountree Moore Automotive Family since 1972. We know that having an automobile accident can be extremely stressful. As a leading North Florida Auto Body Shop, we understand how difficult it is to find a body shop that does honest, quality work in a timely manner. Our job is to take away your stress and anxiety with professionalism, efficiency and courtesy. Our staff and facility will give you unprecedented peace of mind as the repairs are being made on your vehicle. Our main goal at Rountree Moore is both quality workmanship and customer service. We specialize in collision repairs of all kinds, both large and small, and will return your car to pre-accident condition. Be sure to consider Rountree Moore's Collision Center for all of your Lake City auto body repair needs: We work with most major insurance companies We offer rental car service on site We use genuine OEM parts and accessories
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:30 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so very much! New to the area and was unfamiliar with the shops. Everyone was kind and helpful and the repairs were done in a timely manner and cost-effective. They went above and beyond and my car looks brand new! Very pleased...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brandon was amazing. Keeping me informed every step of the way and very friendly and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very kind and know how to keep customers happy.I would definetly go back to them. A very happy and satisfied customer. Thank you so much.
My Experience - 5.0/5.0 -
Gary was very helpful, kind and compassionate. He showed a true spirit of really caring about the customer.
My Experience - 5.0/5.0 -
We were impressed by your teams helpfulness and vehicle care during your service of our vehicle!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. I took my car to this facility because it is where my insurace(Progressive) told me to go. I brought my car in because the windows were down during a thunderstorm. This facility had my car for close to 2 weeks. I received a text stating that my car was finished. I went to the dealership to pay and pick up my car,i paid them close to $300 cash before i could get my keys. I walked to my car and I noticed that the outside was not cleaned. I go to the inside to check the inside and notice that the inside was also not clean, and it looked and smelled as if i just dropped it off to be serviced. I went back inside and told them that my car was not clean. They tell me what all they did to my car, and i go back outside to my car to check and the services that they said they did were not done. I crank my car up to check everything else and notice that there was a light on, on my dashboard. I am the first owner of my car so i knew that there had never been a light on my dashboard.I go back inside to tell the man that the services were not done and that now i have a light on my dashboard. he tells me that it is the airbag light and that it probably was electrical and if it was that there was nothing they could do. i told them that there was not a light on before i dropped the car off and that there is one now so it was them. he takes the car to the back to do a diagnosis and comes back to tell me that the did not reset the lights after they took the seats and carpet out. I asked him if he noticed that the car was not serviced and he told me that it was and that they did not actually have a detailing shop, it was more of like a drive through car wash. I paid them $300 for a complete detail and they tell me they do not have a detail shop. but they still tell me my services were done. At this point i can tell that they were trying to take advantage of me. I am a woman and i was alone. so i call my boyfriend to come up ther
Repair Quality - 0.5/5.0 -
I took my car to this facility because it is where my insurace(Progressive) told me to go. I brought my car in because the windows were down during a thunderstorm. This facility had my car for close to 2 weeks. I received a text stating that my car was finished. I went to the dealership to pay and pick up my car,i paid them close to $300 cash before i could get my keys. I walked to my car and I noticed that the outside was not cleaned. I go to the inside to check the inside and notice that the inside was also not clean, and it looked and smelled as if i just dropped it off to be serviced. I went back inside and told them that my car was not clean. They tell me what all they did to my car, and i go back outside to my car to check and the services that they said they did were not done. I crank my car up to check everything else and notice that there was a light on, on my dashboard. I am the first owner of my car so i knew that there had never been a light on my dashboard.I go back inside to tell the man that the services were not done and that now i have a light on my dashboard. he tells me that it is the airbag light and that it probably was electrical and if it was that there was nothing they could do. i told them that there was not a light on before i dropped the car off and that there is one now so it was them. he takes the car to the back to do a diagnosis and comes back to tell me that the did not reset the lights after they took the seats and carpet out. I asked him if he noticed that the car was not serviced and he told me that it was and that they did not actually have a detailing shop, it was more of like a drive through car wash. I paid them $300 for a complete detail and they tell me they do not have a detail shop. but they still tell me my services were done. At this point i can tell that they were trying to take advantage of me. I am a woman and i was alone. so i call my boyfriend to come up there and look at the car and see if it was serviced. he comes
Customer Service - 0.5/5.0 -
I took my car to this facility because it is where my insurace(Progressive) told me to go. I brought my car in because the windows were down during a thunderstorm. This facility had my car for close to 2 weeks. I received a text stating that my car was finished. I went to the dealership to pay and pick up my car,i paid them close to $300 cash before i could get my keys. I walked to my car and I noticed that the outside was not cleaned. I go to the inside to check the inside and notice that the inside was also not clean, and it looked and smelled as if i just dropped it off to be serviced. I went back inside and told them that my car was not clean. They tell me what all they did to my car, and i go back outside to my car to check and the services that they said they did were not done. I crank my car up to check everything else and notice that there was a light on, on my dashboard. I am the first owner of my car so i knew that there had never been a light on my dashboard.I go back inside to tell the man that the services were not done and that now i have a light on my dashboard. he tells me that it is the airbag light and that it probably was electrical and if it was that there was nothing they could do. i told them that there was not a light on before i dropped the car off and that there is one now so it was them. he takes the car to the back to do a diagnosis and comes back to tell me that the did not reset the lights after they took the seats and carpet out. I asked him if he noticed that the car was not serviced and he told me that it was and that they did not actually have a detailing shop, it was more of like a drive through car wash. I paid them $300 for a complete detail and they tell me they do not have a detail shop. but they still tell me my services were done. At this point i can tell that they were trying to take advantage of me. I am a woman and i was alone. so i call my boyfriend to come up there and look at the car and see if it was serviced. he comes