Rowe Collision Center

4.7 (515reviews)
94%
91 Main St,  Westbrook,  ME  04098
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Shop AssistantSparkles

In operation 56 years.

Family owned and operated muliti-brand Dealership/Service Center/Collision Center. Rowe specializes in Ford, Hyundai, Kia and VW, but we also work on all makes and models. Our main focus is customer satisfaction and getting you back on the road as quickly as possible with a safe repair. We also offer a lifetime warranty on your repairs as long as you own the vehicle! We understand this can be a stressful time for our customers so we look to make the process as easy as possible. Give us a call if you need and collision/body repairs or are just looking for advise on what to do next!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:30 pm
Tue 7:00 am - 4:30 pm
Wed 7:00 am - 4:30 pm
Thu 7:00 am - 4:30 pm
Fri 7:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (515)

My Experience

If a rental is used as we did have the customer drop the rental off first at enterprise. Our rental was damaged and we are not pointing fingers; enterprise was very rude and unprofessional through out the whole experience. Again no fault of Rowe Ford.

Likely to Recommend

Repair Quality

Customer Service

Awesome customer service

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Repair Quality

Customer Service

My Experience

You have an excellent team at Rowe. I received the best care at Rowe. Kyle and everyone were extremely helpful. Tracy even brought my rental to me. Everyone went above and beyond! My car looks wonderful! Thank you so much!! Also, thank you for bringing my tires to my house for me! Thank you, Mark !!

My Experience

Everything was great and the staff was extremely friendly/helpful. They washed my entire car, vacuumed and cleaned the interior. Above and beyond what they needed to do. Very satisfied

Likely to Recommend

If issues are corrected I’d recommend

Repair Quality

Issues with Edges of new bumper cover, bumper cover is not snug and moves quite easily, back to camera is extremely poor quality and extremely dark/pixelated. Will be contacting to have issues resolved

Customer Service

Great experience

My Experience

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Repair Quality

Customer Service

My Experience

Fantastic employees and the work was impeccable. Thanks for the car wash!

My Experience

Thanks great work

Likely to Recommend

I already had my brother get his Kona fixed at Rowe

Repair Quality

Thanks

Customer Service

Thanks again

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Very good coordinated service between Rowe and Geico. Smooth, quick and timely. Happy, thank you to all who helped us to navigate our repairs.

Likely to Recommend

Repair Quality

Very timely, expert service. Car looks great. Thank you!

Customer Service

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Repair Quality

From the people handling it to the end of handling the issue was greatly appreciated and well done very professional

Customer Service

My Experience

Great work

My Experience

Great work.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Super quick repairs and great communication regarding the repairs! Thanks!

Customer Service

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Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

My life is crazy busy. You made it soooooo easy. Easy to drop off and get a rental. Easy to stay informed via text updates. Easy to pick up. You recognizing the value of my time is priceless. I’m not some VP...but I am a hard-working single Mom...and you made me feel like a VIP.

Likely to Recommend

Repair Quality

Needed to come to the shop for final changes

Customer Service

Awesome tech and service partners Kinda grumpy body shop/intake

My Experience

Kyle was awesome. He did a great job communicating throughout the repair. My car came back to me in a reasonable amount of time and the work looks great. Thank you!