Royal Automotive LLC
In operation 39 years, 28 years at this location.
Royal Automotive LLC provides Professional Auto Mechanical, Auto Body and Collision Services. We provide HIGH QUALITY Repairs, Outstanding Customer Service, at Honest Prices since 1987. We repair ALL makes and models; from everyday cars to high end luxury and exotic vehicles. What makes us different is that we provide ALL BODY, FRAME, and MECHANICAL repairs On-Site. As one of the most efficient repair shops in Chicagoland in the categories of QUALITY, EFFICIENCY and PRICE, Royal has ranked top 2% of Major Insurance Company network list of DRPs throughout the country in 2019 and 2020. In addition to ENGLISH, our staff is also fluent in Spanish, Korean and Vietnamese. Royal Automotive is the place where it's okay that we met "by accident."
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0 -
I’ve had repairs done to my vehicles by Royal before, and I recommend to family and friends that if they ever need repairs that they should go to Royal
Repair Quality - 5.0/5.0 -
The workmanship of the repairs was outstanding. If I did not know where the damage was prior to the repairs I would not have been able to tell what part of the car was damaged
Customer Service - 5.0/5.0 -
Customer service was outstanding. I received daily emails updating me on the status and schedule for completion of the repairs to my vehicle. In addition , Su Lam Helped me with getting a rental vehicle from enterprise while my vehicle was being prepared repaired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
i would recommend your shop to anyone. my neighbor uses your service as well
Repair Quality - 5.0/5.0 -
the car looks great...your staff did a great job, as usual
Customer Service - 5.0/5.0 -
great service, as always
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding quality work on my car.
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Royal Auto does excellent work! The body work they did for my vehicle is beautiful, and I am completely satisfied. Their customer service is exemplary. They communicated clearly and consistently throughout the process. They gave clear and direct answers to my questions and assessed the vehicle damage immediately in the days following an accident. They worked with my insurance company and made the process smooth and stress-free. I highly recommend Royal Auto!
Customer Service - 5.0/5.0 -
Their shop is clean and welcoming to customers.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The rear bumper that was repaired looks good as new!
Customer Service - 5.0/5.0 -
Customer service at Royal Automotive is outstanding. They provided regular updates on the status of the repair, and made the rental car experience hassle-free.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Su and everyone are always friendly, fast and take the customer's best interest to heart.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good jobs thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
One of the scrapes on the struck side of my vehicle, to the rear of the rear passenger side door, was not repaired.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great staff, could not have been a better experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Royal Automotive did a great job repairing my car after an accident. They finished the work quickly while maintaining a high quality repair.
Customer Service - 5.0/5.0 -
Very communicative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Minor setback, but overall work is excellent as always.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
They do good body work but still looking on more detail
Repair Quality - 4.5/5.0 -
The body seems fine except for small amount of paint residue on the moulding which I cleaned with one other item the sterring wheel logo was peeled off I assume from the chemical residue from the mechanic
Customer Service - 4.5/5.0 -
Sue and CHIS WERE VERY UNDERSTANDING,AND SHOWED INTERST ON MY REPAIRS AND TRIED TO ACCOMDATE ME
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are the best
Customer Service - 5.0/5.0 -
Wonderful and so coopetative