R&R Auto Body
In operation 40 years, 35 years at this location.
R&R Autobody was started by Ron and Jackie Nielson in the 1980’s on Mountain View Avenue. In 1991 the business was moved to its current location of 641 W University Way. Another change happened in 1997 when Ron and Jackie were ready to retire the business was sold to Tom and Sandy Morris. Tom was an employee of R&R Autobody for quite some time before the sale. In the early 2010’s Tom and Sandy, recognized the population growth in Kittitas County was going to cause a strain on our ability to provide timely repairs for our residents. In 2014, the decision was made to partner with the Abra Franchise group. During those ten years, Abra helped R&R Autobody build the insurance processing and workflow requirements in order expand capacity without sacrificing our quality or timelines to match the needs of our growing community. In 2021, Tyler and Mackenzie Morris then purchased the business from Tom and Sandy. Tyler is Tom and Sandy’s son, and has worked within the family business since 2011.
- Free Estimates
- Insurance Company Assistance
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend. Only shop I will usr
Repair Quality - 5.0/5.0 -
Professional, knowledgeable, griendly
Customer Service - 5.0/5.0 -
Kept me informed, much appreciatec
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will be recommending them over and over again
Customer Service - 5.0/5.0 -
Wonderful...friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great for the front desk to the estimator to the work couldn't be more happy very friendly happy willing to do anything to help give me a ride to my rental car no questions asked actually volunteer recommend Highly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend R&R
Repair Quality - 5.0/5.0 -
McKenzie and the team at R&R are top drawer. My truck needed major body repair from hail damage and they were able to make it look new again. They took the time to review options, suggest procedures, and explain various concerns. I have had to have repairs made in the past and am amazed at their ability to paint-match my relatively new truck to the exact color. I will certainly recommend R&R as the best body shop around.
Customer Service - 5.0/5.0 -
All the staff are curteous, professional, and easy to work with. Responses are timely and always treat customers with respect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The workmanship seems great, but the bumper cover has some ripples right on the edges next to the fenders.
Customer Service - 5.0/5.0 -
Friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are always nice and do great work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I just wish you did older cars. Have an 84 Subaru I'd love to get fixed
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and accommodating
My Experience - 5.0/5.0 -
Everything was done quickly and the staff went above and beyond expectations. I’m very satisfied with my experience.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just had a problem with driver's side mirror and Trevor took care of it. The mirror will now adjust. As always R&R does a great job, I wouldn't trust anyone else.