R&R Auto Body
In operation 40 years, 35 years at this location.
R&R Autobody was started by Ron and Jackie Nielson in the 1980’s on Mountain View Avenue. In 1991 the business was moved to its current location of 641 W University Way. Another change happened in 1997 when Ron and Jackie were ready to retire the business was sold to Tom and Sandy Morris. Tom was an employee of R&R Autobody for quite some time before the sale. In the early 2010’s Tom and Sandy, recognized the population growth in Kittitas County was going to cause a strain on our ability to provide timely repairs for our residents. In 2014, the decision was made to partner with the Abra Franchise group. During those ten years, Abra helped R&R Autobody build the insurance processing and workflow requirements in order expand capacity without sacrificing our quality or timelines to match the needs of our growing community. In 2021, Tyler and Mackenzie Morris then purchased the business from Tom and Sandy. Tyler is Tom and Sandy’s son, and has worked within the family business since 2011.
- Free Estimates
- Insurance Company Assistance
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I recommend to everyone I know who needs body work the go to R&R in Ellensburg.
Repair Quality - 5.0/5.0 -
Outstanding service and Outstanding work
Customer Service - 5.0/5.0 -
Professional and Friendly. Second to none
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great
Customer Service - 5.0/5.0 -
Small town friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car looks absolutely brand new. And only took 3 days. Great serve and the work is fabulous.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second vehicle We have had cared for by R&R formerly Abra. The staff members are all courteous knowledgeable and very efficient. The car looks like new. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast friendly service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repairs are beautiful. I really appreciate the inside detailing cleaning also. Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Everyone was very pleasant and helpful when I called or was in person, but there were two times that they said they would call me with an update on specific days and did not. I had to reach out to them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend R&R
Repair Quality - 5.0/5.0 -
Repairs look great and done in reasonable time. I will have to wait for warm weather to try the A/C, still winter now. Great experience.
Customer Service - 5.0/5.0 -
Would recommend R&R to anyone for repairs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without reservations I would recommend R and R
Repair Quality - 5.0/5.0 -
Everything is perfect
Customer Service - 5.0/5.0 -
McKenzie did an awesome job keeping me up to date
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Perfect repair. Thank you!
Repair Quality - 5.0/5.0 -
Your repair totally resolved my problem. Thank you!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, very good attention from the staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick service,good at prearranging my service, so everything was ready when we brought it in.