R&R Auto Body
In operation 40 years, 35 years at this location.
R&R Autobody was started by Ron and Jackie Nielson in the 1980’s on Mountain View Avenue. In 1991 the business was moved to its current location of 641 W University Way. Another change happened in 1997 when Ron and Jackie were ready to retire the business was sold to Tom and Sandy Morris. Tom was an employee of R&R Autobody for quite some time before the sale. In the early 2010’s Tom and Sandy, recognized the population growth in Kittitas County was going to cause a strain on our ability to provide timely repairs for our residents. In 2014, the decision was made to partner with the Abra Franchise group. During those ten years, Abra helped R&R Autobody build the insurance processing and workflow requirements in order expand capacity without sacrificing our quality or timelines to match the needs of our growing community. In 2021, Tyler and Mackenzie Morris then purchased the business from Tom and Sandy. Tyler is Tom and Sandy’s son, and has worked within the family business since 2011.
- Free Estimates
- Insurance Company Assistance
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Especially for GEICO customers - it's a more seamless experience
Repair Quality - 5.0/5.0 -
friendly staff, clear communication, they made navigating the auto insurance maze very easy.
Customer Service - 5.0/5.0 -
see previous comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
EXCELLENT JOB WAS DONE ON THE CAR AND VERY GOOD CUSTOMER RELATIONS.
Customer Service - 5.0/5.0 -
IN THIS DAY AND AGE IT IS REFRESHING TO BE TREATED LIKE A VALUED CUSTOMER
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Many people recommended you.
Repair Quality - 5.0/5.0 -
Amazing
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job friendly staff. Riley did a great job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hi, repair looks great. Fit, finish and color match is perfect. They even cleaned the interior! Mike and Stacy
Customer Service - 5.0/5.0 -
Mackenzie is great to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mckenzie and Jodi were very helpful upfront and throughout the repair process, kept me informed on process from beginning to end of the repair
Customer Service - 5.0/5.0 -
Periodic updates were great as I noted in the last comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful, efficient check in and out and the car looks great. Thank you
Customer Service - 5.0/5.0 -
Friendly and helpful
Likely to Recommend - 5.0/5.0 -
Absolutely. Already have told several friends about your excellent service.
Repair Quality - 5.0/5.0 -
Riley was extremely good at keeping me informed as to what needed to be done and keeping me updated as to when the work would be completed.
Customer Service - 5.0/5.0 -
Super from the receptionist to Riley who explained what they would be doing to my car.