R&R Auto Body
In operation 40 years, 35 years at this location.
R&R Autobody was started by Ron and Jackie Nielson in the 1980’s on Mountain View Avenue. In 1991 the business was moved to its current location of 641 W University Way. Another change happened in 1997 when Ron and Jackie were ready to retire the business was sold to Tom and Sandy Morris. Tom was an employee of R&R Autobody for quite some time before the sale. In the early 2010’s Tom and Sandy, recognized the population growth in Kittitas County was going to cause a strain on our ability to provide timely repairs for our residents. In 2014, the decision was made to partner with the Abra Franchise group. During those ten years, Abra helped R&R Autobody build the insurance processing and workflow requirements in order expand capacity without sacrificing our quality or timelines to match the needs of our growing community. In 2021, Tyler and Mackenzie Morris then purchased the business from Tom and Sandy. Tyler is Tom and Sandy’s son, and has worked within the family business since 2011.
- Free Estimates
- Insurance Company Assistance
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My run in with a deer happened a day before I was to get on a plane for vacation, not to mention that I live in Seattle which is about a 100 miles away. The team kept me informed on how damage, ordering of parts and repairs were coming just about every other day. Even the little details were discussed on certain things dealing with repair work. They took the stress out of being on vacation and living so far from where my truck was being fixed. Everyone I spoke with in-person, over the phone or by text were professional and kind. Thank you everyone for the front to the back garage.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The work made the car look like new
Repair Quality - 5.0/5.0 -
It all looks so good. Like brand new.
Customer Service - 5.0/5.0 -
They let us know what was going on with the repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job did everything they said they would.
Customer Service - 5.0/5.0 -
Very polite and kept me informed .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely.
Repair Quality - 5.0/5.0 -
So glad we choose this company: they were great to work with and did a fantastic job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks beautiful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
With out a doubt. From the moment I started talking to them they were reassuring, took care of ALL insurance "crap" and very friendly
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
OUTSTANDING WOULD BE MORE LIKE IT!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks awesome
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication Project completed on time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was so impressed with the way you cleaned the inside of my car. You did a great job fixing the ding on my front bumper! I don't ever remember any body shop cleaning my car inside along with the job they did outside. If I ever need body work in the future I will definitely come to you! Thank you so much!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This team is on the ball . Very good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have shared with friends often.
Repair Quality - 5.0/5.0 -
We have used this business numerous times. Always gave excellent customer service, hassle-free scheduling. Very reasonable prices and they take care of insurance claims.
Customer Service - 5.0/5.0 -
Office staff are really friendly and efficient.